Junior Field Service Engineer

at  Smiths Detection

Company Description
Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.
Job Description
This is an entry level field service engineering position, primarily based at Melbourne Airport, responsible for maintaining and repairing Smiths Detection’s X-ray and trace detection equipment using hand and power tools, as part of Smiths Detection’s 24/7 rotating shift roster. This position requires face-to-face customer-interaction and a high level of team orientation, with a proactive approach to seeking and sharing technical knowledge. The ability to work autonomously and across all of the allocated shift rotations/times are also essential requirements.

EDUCATION, LICENSES & EXPERIENCE

• Certificate 3 Trade Qualification or Degree (Mechanical/Electrical/Electronic/IT)
• Provisional or Unrestricted driver’s license
• Ability to obtain security clearances and industry licenses
• Basic proficiency with Microsoft Office Suite
• Indicative experience: 0-2 years
  Additional Information
  Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

JOIN US AND WORK FOR A WORLD-LEADER, WITH THE BENEFITS AND TRAINING TO REWARD YOUR DEDICATION AND SKILLS. BE PART OF A TEAM WHERE WE ARE MAKING THE WORLD A SAFER PLACE.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc

• Troubleshooting, servicing and repairing X-ray and trace detection equipment
• Completing preventative maintenance tasks according to service contracts and schedules
• Responding to equipment faults and other corrective maintenance requirements according to service contracts and key performance indicators
• Testing components and circuitry of X-ray equipment using a multimetre, computer/laptop and the inbuilt equipment-software
• Diagnosing the root cause of mechanical, electrical and electronics related equipment faults (involving 24 volts or less)
• Replacing belts, rollers, motors and other mechanical components within X-ray equipment
• Replacing and manoeuvring X-ray sources (ie. generators) and other heavy parts using lifting aides
• Opening machines to inspect, vacuum, clean, de-grease, repair and replace internal parts
• Assisting with installing new equipment at customer sites, alongside Smiths Detection’s programs and installations teams and various subcontractors and customer-stakeholders
• Completing field service related documentation and reports
• Completing technical, safety, compliance and other job related trainings, online and in-person
• Maintaining a clean/tidy work station and work environment
• Responding to queries from customers, vendors, subcontractors and internal stakeholders, verbally and in writing
• Consuming spare parts from the warehouse/storage area and promptly updating the associated records in the IT software tracking system
• Joining regular internal team meetings and safety briefings
• Assisting with ensuring that tools and testing equipment is maintained and calibrated
• Other duties as required
  Qualifications