Junior Field Service Engineer

at  Wireless CCTV

YOUR EXPERIENCE & CHARACTERISTICS

• Full, Clean UK Drivers Licence
• Manual dexterity – the ability to assemble and fix electronic equipment to a prescribed standard.
• Demonstrate proven experience in fault finding, commissioning and maintenance of electrical equipment
• HNC level or equivalent in Electrical/Electronic Engineering
• Knowledge of stock control processes
• Ability to work independently with minimal supervision, whilst maintaining a high standard and quality of work
• Customer first mindset: maintain our core values with your approach to work, placing the customer at the front of everything you do
• Background in Electronics preferably gained in a technology service environment, together with an understanding of analytical applications.
• Previous technical experience in a field engineer, field technician or white goods technician role is desirable but not essential.
• Previous experience within the CCTV or alarm field is desirable, any technical background knowledge is favoured.

• Provide a full range of servicing and fault-finding diagnostics to determine appropriate solutions.
• Ability to provide a consistent approach whilst utilising your initiative, with minimal supervision, maintaining our core value of a customer-first approach.
• Continuously seek to add value to the services provided and achieve first-time fixes.
• We partner with our customers to ensure that the quality of service provided meets or exceeds their expectations.
• Document processes and follow company standard procedures and protocols.
• This role is field based – travel to sites from your home base (Reading/Basingstoke) with a WCCTV vehicle
• You will be responsible for providing support on sites where our systems are deployed within your home area