Junior IT & InfoSec Specialist

at  Improvado

Improvado is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate complexity, delivering laser-focused insights to optimize budgets, enhance campaign efficiency and marketing ROI.
As a rapidly scaling Series A startup that raised $34 million in funding, we’re proud to partner with globally recognized brands such as ASUS, Docker, Activision, H&R Block, and many others. Our diverse team of curious, open, and hard-working individuals is committed to cultivating a fast-paced, agile culture that values personal and professional growth.

1. EDUCATIONAL BACKGROUND:

• Current enrollment in or recent completion of a degree in Information Technology, Computer Science, Information Security, or a related field.

2. TECHNICAL SKILLS:

• Basic understanding of IT systems, networks, and security principles.
• Familiarity with common operating systems (Windows, macOS, Linux).
• Knowledge of SaaS platforms and their management.

3. SOFT SKILLS:

• Strong problem-solving abilities and attention to detail.
• Good communication skills, both written and verbal.
• Strong command of the English language, both written and verbal.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies and processes.

4. PREFERRED QUALIFICATIONS:

• Previous internship or work experience in an IT support or security-related role.
• Experience with helpdesk or ticketing systems.
• Understanding of Identity & Access Management (IAM) concepts.
• Basic scripting or automation knowledge (e.g., PowerShell, Bash).
• Familiarity with IT governance frameworks and compliance standards (e.g., ISO 27001, GDPR).

ABOUT THE ROLE

We are seeking a motivated and detail-oriented individual to join our IT & InfoSec team as a Junior Specialist. This role will focus on Corporate SaaS Management & Support, Employee Onboarding and Offboarding, Identity & Access Management (IAM), and User Support. The successful candidate will assist in maintaining the security and efficiency of our IT systems and ensuring seamless user experiences.