Junior IT/OT Technician

at  Wrtsil

JUNIOR IT/OT TECHNICIAN

Wärtsilä is a world leader in marine technology and leading the industry’s transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together.
Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.
We are looking for a Junior IT/OT Technician with a main responsibility in providing technical support in both Information Technology (IT) and Operational Technology (OT) environments.
The location for this position is in Trieste, Italy.

REQUIREMENTS FOR THE POSITION

• Fluent in English.
• Diploma in Information Technology, Automation, Electronics or equivalent relevant experience.
• Basic understanding of IT (networking, operating systems, software) and OT (industrial automation, PLCs, SCADA) systems.
• Strong problem-solving skills and attention to detail.
• Willingness to learn and adapt in a dynamic and evolving environment.Good communication skills and ability to work in a team.

YOUR ROLE AND RESPONSIBILITIES

As a Junior IT/OT Technician, you will assist in the installation, maintenance, and troubleshooting of hardware and software systems, as well as ensuring the smooth operation of industrial control systems (ICS) and network infrastructures. The ideal candidate has a foundational understanding of both IT and OT systems, basic networking skills, and a willingness to learn and adapt to new technologies.

KEY RESPONSIBILITIES:

• Assist in the installation, configuration, and maintenance of IT and OT systems (computers, servers, network devices, and industrial equipment).
• Provide first-level technical support to end-users, diagnosing and resolving hardware, software, and network issues.
• Monitor IT and OT infrastructures, identifying and responding to system alerts and performance issues.
• Assist in the documentation of systems, procedures, and configurations.
• Collaborate with senior IT and OT professionals to implement and maintain cybersecurity practices in industrial environments.
• Ensure compliance with company policies and industry standards for both IT and OT systems.
• Assist users by developing scripts, macros, and other automations to streamline and automate their work.
• Maintenance and management of the laboratory computers’ backup system.
• Management and maintenance of the AXIS surveillance camera system.