Junior IT Service Desk Analyst

at  APCOA PARKING UK LTD

WHAT WILL I BRING?

We are looking for candidates with previous experience in a service-focused IT support role, who can think on their feet within a technical environment. You will also bring:

• Experience of working within a first-hand technical role
• Strong customer service approach and team player
• Strong work ethic and ability to work in dynamic work environment
• Excellent understanding of Active Directory, Exchange Administration, Sharepoint and Windows 10/11
• Understanding of Networking principles – LAN / WAN
• Experience in problem solving basic issues
• Able to be proactive and checking with 3rd parties for updates and chasing where necessary.
• Experience in imaging Software (Acronis)

If this sounds like an opening for you then “apply now” and one of our team will be in touch very soon! We can’t wait to hear from you!

WHAT YOU’LL DO:

• Managing Stock assets including spares on our asset management tool
• Configure Automatic Number Plate Recognition (ANRP) Camera builds
• Managing suppliers for repairs of items
• Meeting projects targets for new site implementations
• Replace/Renew/Use stock items at our storage site located near Head office
• Managing internal and external customers
• Troubleshoot and investigate ANPR, Kiosk and Tablet issues using various software

We are looking for candidates with previous experience in a service-focused IT support role, who can think on their feet within a technical environment. You will also bring:

• Experience of working within a first-hand technical role
• Strong customer service approach and team player
• Strong work ethic and ability to work in dynamic work environment
• Excellent understanding of Active Directory, Exchange Administration, Sharepoint and Windows 10/11
• Understanding of Networking principles – LAN / WAN
• Experience in problem solving basic issues
• Able to be proactive and checking with 3rd parties for updates and chasing where necessary.
• Experience in imaging Software (Acronis