Junior/Medior Relationship Manager
at ING
Praha, Praha, Czech -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 27 Dec, 2024 | Not Specified | 30 Sep, 2024 | 3 year(s) or above | Interpersonal Skills,Business English | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
- Growth of our corporate banking business (nominal size as well as profitability)
- Widening of the corporate customer base through prospect acquisition while efficiently deploying ING differentiators
- Sales of bank products to eligible customers (PAM and LAM names)
- Bearing the ultimate responsibility for the assigned customer relationships, their know-your-customer (KYC/CDD) process
- Close collaboration with PAM offices, product, sector and other service departments
- Pro-actively engage with relevant stakeholders on a regular basis
- Collaborate with the rest of the Corporate Sector Coverage team on entrusted commercial and related tasks if and when needed
REQUIREMENTS
- University degree
- A minimum of 3 years relevant experience from international or local bank
- Experience in working with corporate clients
- Fluent in business English
- Demonstrates high ethical standards
- Excellent interpersonal skills, efficient team player
- Proven ability in identifying and meeting customers’ needs through matching a broad range of products and services to their requirements
- Right to work in the Czech Republic
Responsibilities:
Individual Customer Portfolio Build-up and Maintenance
- Acquire clients within the defined target market - Assess and dimension the business potential of current, newly acquired and target market customers, set own marketing priorities according to the revenue opportunity - Develop and follow account plans for each customer, set lead products, x-sell strategy and defensive strategies when applicable
- Perform industry, product driven client strategic pitches ✓
- Optimize the offered product mix using risk/reward ratio as a main criterion
- Involve product, line and credit management as needed
- Build close professional relationship with own internal and external customers
Support sector driven strategy (and co-ordinate with global sector teams)
Product Sales and Delivery
Sell full mix of ING’s wholesale products
- Involve product managers for sales of specialized products
- Suggest product modifications/innovations as necessary
- Take responsibility for all the credit and documentation features of products used by own customers (alongside relevant products)
- Co-ordinate and support preparation and execution of loan and pledge agreements
- Organize and catalyze product delivery
Co-ordination of Customer Servicing
- Interface customer contact regarding daily business, i.e. cash management, loan draw-downs and similar
- Liaise with operations and product management for proper customer servicing
Credit Initiation & Maintenance
- Structure the credit lines according to internal rules, customer needs and credit viability
- Assist in execution of credit applications
- Bear full accountability for the credit proposal
- Comply with the risk process including timely preparation of call reports
- Take personal ownership for the credit risk related to the customers assigned
- Recognize problems as they evolve, gather and communicate all credit deterioration signals to line and credit seniors
Documentation
- Ensure standard documents are used wherever possible
- Verify the identity of each customer representative when the customer is signing the bank documents
Compliance
- Take every effort in gaining a deep knowledge about every one of your customers
- Follow the account activity and be ready to explain any irregular items, prepare Transaction Profiles and AML exception reports
- Ensure the customers` activities are compliant with all local regulations, if non-compliant activities recognized, inform line management
- Get to know and comply with all internal procedures and policies
- Actively work with CDD/ Monitoring tool and work towards zero CDD overdue files Activity
Activity Reporting
- Fully use Salesforce as the primary customer relationship management and activity management tool
- Prepare and submit for approval expense reports for actually incurred expenses while on-the-job
Performance required
- Meet the benchmarks as set in the KPIs
- Meet or exceed individual annual revenue budget
- Meet the zero credit loss norm while keeping the bank safe and compliant
- Work in full alignment with the approved commercial strategy
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Banking/Mortgage
Banking / Insurance
Other
Graduate
Proficient
1
Praha, Czech