Junior MySQL DBA

at  Percona

Percona is a leader in open-source database software and services, delivering enterprise-grade solutions for MySQL, MongoDB, PostgreSQL, and MariaDB users. We empower businesses to leverage the benefits of open-source technology for performance, scalability, and reliability in data management. As we continue to grow, we are seeking a talented Junior MySQL DBA to join us!
In the Managed Services Department, customers count on us to keep their MySQL databases running and we are vital to the success of their business. With 24/7 support of world-class DBAs, we are able to deliver the highest quality support to customers around the world. From incidents and outages handling through a variety of projects executions to proactive recommendations for environments’ improvements - These are our objectives that aim at customers’ satisfaction and translates to customers’ business results.

Technical skills:

• Has had 3 years of experience working with Relational Databases.
• Understand Linux OS Basics.
• Shell usage (bash): less, nano, vim, less, grep, cd, df, top, ls…
• Can use SSH to connect to remote systems with password & public/private keys.
• Understand concepts: IO, Load, CPU, RAM, Disk.
• Understand automation concept to speed up the work.
• Basic knowledge on InnoDB internals.
• Basic knowledge of Performance Schema.
• Knows how to optimize queries.
• Knows tools from Percona toolkit or other helping to execute work.
• Deep understanding of replication and replication models including GTID.
• Knows how to troubleshoot problems in a MySQL environment.
• Knows backup solutions and strategies.
• Knows HA solutions and strategies.
• Knowledge of virtually synchronous replication technologies: PXC and InnoDB Group Replication

Required Non-Technical Skills:

• Able to individually assess customer/environment impact.
• Execute approved change management implementation plans.
• Follow incident handling processes.
• Address problems by following run-books.
• Good written English language.
• Write technical reports.
• Ability to work well with people and communicate effectively both internally and with customers.
• Ability to communicate information to staff members and customers in a clear and concise manner.
• A desire to learn and grow your knowledge of DBMSs.
• The ability to thrive in a fast paced environment.
• A desire to contribute to improving our operations

WHAT YOU WILL DO

• Troubleshoot and resolve customer issues related to DB systems availability and performance.
• Develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through regular communication and engagement with their environments.
• Perform technical work that requires planning and scheduling to ensure the best possible solution is delivered on time.
• React on incidents and provide solutions aiming at maintained environments’ improvements.
• Work in a fast-paced environment where we are responsible for companies’ most critical systems. Work remotely; there is no central office, and most people work from their homes. Some travel will be required for internal meetings. Access to a reliable high-speed internet connection is required.

WHAT YOU HAVE DONE

Technical skills:

• Has had 3 years of experience working with Relational Databases.
• Understand Linux OS Basics.
• Shell usage (bash): less, nano, vim, less, grep, cd, df, top, ls…
• Can use SSH to connect to remote systems with password & public/private keys.
• Understand concepts: IO, Load, CPU, RAM, Disk.
• Understand automation concept to speed up the work.
• Basic knowledge on InnoDB internals.
• Basic knowledge of Performance Schema.
• Knows how to optimize queries.
• Knows tools from Percona toolkit or other helping to execute work.
• Deep understanding of replication and replication models including GTID.
• Knows how to troubleshoot problems in a MySQL environment.
• Knows backup solutions and strategies.
• Knows HA solutions and strategies.
• Knowledge of virtually synchronous replication technologies: PXC and InnoDB Group Replication.

Required Non-Technical Skills:

• Able to individually assess customer/environment impact.
• Execute approved change management implementation plans.
• Follow incident handling processes.
• Address problems by following run-books.
• Good written English language.
• Write technical reports.
• Ability to work well with people and communicate effectively both internally and with customers.
• Ability to communicate information to staff members and customers in a clear and concise manner.
• A desire to learn and grow your knowledge of DBMSs.
• The ability to thrive in a fast paced environment.
• A desire to contribute to improving our operations.