Junior Operations Manager (m/w/d)

at  osapiens Services GmbH

OSAPIENS – JOIN US IN BUILDING A SUSTAINABLE FUTURE!

At osapiens, we are committed to empowering businesses economically while promoting human rights and establishing ecologically sustainable and responsible corporate governance as a global standard.
We support global enterprises in over 60 countries in integrating sustainability and positioning themselves for the future. To achieve this, we develop comprehensive SaaS solutions that create transparency and sustainable growth across the entire value chain, meet ESG requirements, and automate manual processes.

YOUR EXPERIENCE

• Bachelor’s or Master’s degree in Business Administration, Finance, Operations Management, or a related field
• Up to 3 years of professional experience, including internships in consulting, finance, SaaS, or operational roles
• Strong project management and organisational abilities
• Excellent analytical and problem-solving skills
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Familiarity with project management tools (e.g., Asana, Trello) or CSM tools (e.g., Planhat) is a plus
• Outstanding written and verbal communication skills
• Ability to work independently and collaboratively in a team environment
• High attention to detail and a proactive, hands-on approach
• Fluency in German and English is required

ABOUT US

osapiens supports global companies from various industries in establishing sustainability within their organizations and positioning themselves for the future. To achieve this, we develop holistic Software-as-a-Service solutions that create transparency and sustainable growth along the entire value chain, fulfill legal ESG requirements, and automate manual processes. osapiens aims to not only strengthen companies economically but also we also promote human rights and ecologically sustainable and responsible corporate governance as the global standard.
We leverage our cloud-based technology platform, the ’osapiens HUB’, and innovative technologies such as artificial intelligence to help companies seamlessly implement and automate compliance with international and national ESG laws and guidelines, including CSRD, EUDR, and CSDDD, and to further ensure accountable sustainability reporting. The osapiens HUB is continuously being developed and expanded to accomodate new solutions for evolving ESG regulations, as well as solutions for improved transparency and efficiency.
osapiens was founded in Germany in 2018 and we currently serve over 1,300 customers worldwide. The company is headquartered in Mannheim and has offices in Berlin, Cologne, Munich, Madrid, Paris, Amsterdam and London. We employ over 350 people from 40 countries. In 2022, we were honoured to receive the German Founder Award in the ‘Rising Star’ category.

Project Support:

• Assist in managing and executing customer and internal projects
• Coordinate project activities, timelines, and deliverables to ensure successful outcomes for internal and external stakeholders

Process Improvement:

• Analyse and optimise processes to enhance efficiency and client satisfaction
• Identify bottlenecks and implement solutions to streamline workflows

Data Management and Analysis:

• Collect, organise, and analyse data related to operations and onboarding processes
• Generate reports and insights to inform decision-making and strategic planning

Cross-Functional Collaboration:

• Work closely with teams across Product, Delivery, Customer Support, and Sales to support integrated initiatives (e.g., the user story and feature creation process or global sales push initiatives)
• Facilitate communication and coordination between departments to achieve project goals