Junior Operations Specialist @DARWIN

at  Mercer

TECHNICAL

• Utilize specific design methodology to capture carrier/provider product requirements and support streamlined implementation and service of Darwin.
• Translate Benefit Carrier/Provider requirements into Darwin technical specifications, including standard report formats.
• Manage and cultivate relationships with Global Benefit Carriers/Providers, ensuring compliance with processes, legislative changes, security, and legal requirements.
• Follow the naming convention for all MS&A documentation.

The Junior Operations Specialist role is a dynamic and multifaceted position that involves various technical, quality and reporting, stakeholder management and project management responsibilities. In this role, your mission will be to support the implementation and service of our Darwin platform, ensuring smooth processes, compliance with requirements, and efficient delivery of tasks and activities