Junior Operations Specialist in Customer Support (Chinese)

at  AirHelp

30-062 Kraków, województwo małopolskie, Poland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Dec, 2024Not Specified30 Sep, 2024N/AGood communication skillsNoNo
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Description:

Description
Are you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial Intelligence technology.

Responsibilities:

Assist customers at every stage of our claim-handling process (assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and social media channels).
Utilize your legal knowledge (we provide relevant training) to advise and assist air travelers.
Are you curious about firsthand experiences? Dive into our bonus material showcasing employees’ stories in customer operations.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Proficient

1

30-062 Kraków, Poland