Junior Operations Specialist in Customer Support (Chinese)
at AirHelp
30-062 Kraków, województwo małopolskie, Poland -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 25 Dec, 2024 | Not Specified | 30 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Description
Are you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial Intelligence technology.
Responsibilities:
Assist customers at every stage of our claim-handling process (assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and social media channels).
Utilize your legal knowledge (we provide relevant training) to advise and assist air travelers.
Are you curious about firsthand experiences? Dive into our bonus material showcasing employees’ stories in customer operations.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
30-062 Kraków, Poland
