Junior Product Manager

at  TuoTempo

Company Description
Tuotempo is the leading CRM for the healthcare sector, part of the international DocPlanner Group, which is the fastest-growing healthtech SaaS unicorn in Europe and Latin America. We specialize in digitizing healthcare providers and redesigning the patient experience.
Our innovative technology is the preferred choice of major healthcare providers in Spain, Italy, Germany, Poland, Turkey, Brazil, Mexico, and many other markets.
For more information, please visit our websites: Tuotempo Italy and Tuotempo Spain.
This position focuses specifically on our CONNECT product, a pivotal component of Tuotempo. CONNECT serves as a comprehensive hub for digital services, bridging patients, insurance companies, hospitals, and medical service providers. It is designed to streamline processes, making healthcare more efficient and user-friendly for all stakeholders involved.
Job Description
We are seeking a dynamic and enthusiastic Junior Product Manager to collaborate in the enhancement of CONNECT. If you thrive in a fast-paced, ever-changing startup environment and have a passion for healthcare innovation, this role is perfect for you!

In the coming months, in both Spain and Italy market, we aim to extend our Connect solution digitalizing the entire process to achieve the following results:

• Optimize Clinic Operations: Streamline administrative tasks, enabling clinic operators to focus more on patient care.
• Reduce Patient Waiting Time: Minimize the time patients spend waiting at reception, enhancing their overall experience.
• Enable Digital Check-In: Provide a seamless, digital check-in process for patients, ensuring a smooth arrival at the clinic.

Our ultimate goal is to make the overall process as humane and easy as possible for all the stakeholders: insurances/funds hospital/clinics and patients, to book and perform medical services, whether through private health insurances or the national health service.

As a Product Manager, you will:

• Drive product innovation and evolution by gathering customer requests and providing developers with clear instructions for new features.
• Collaborate with Project Managers to analyze customer needs and integrate our solutions into their infrastructure.
• Get hands-on with application logs, displaying curiosity and problem-solving skills in identifying errors.
• Validate proposed solutions with the development team, assess risks, and negotiate compromises.
• Offer second-level support to internal teams (Sales, Customer Success, Customer Support, Project Management) and external clients.
• Maintain and update documentation for new and existing features.
• Execute testing or create test plans for developments, whether described by you or others.
• Prepare operational analyses for new features, including mockups, flow diagrams, and user journeys.
• Create concise and effective presentations to validate proposed solutions with internal and external stakeholders.
• Convert process flows into detailed flowcharts.
• Train internal teams on the product.
• Leverage synergies across Tuotempo’s modules and products.

Qualifications