Junior property & operations manager

at  BePark

Our cities are changing. The shift towards sustainable mobility coupled with an ever increasing density is shaping the new urban landscape. Key challenges are arising such as:

• How can we free-up space in our streets and give it back to pedestrians and cyclists without ignoring the impact on drivers?
• How can we enable the electrification of vehicles with the suitable charging infrastructure?
• Where should all the bicycles, cargo bikes, and scooters go at the end of the ride?

BePark aims to provide a better mobility experience to this generation and the next. In short, we hunt for unused private parkings and open them to the crowd for various uses: car park (keeping cars off-street), bicycles, EV charging, Last-mile delivery…
Our goal is ultimately to generate a network of mobility hubs throughout cities in France, Belgium and Luxembourg.
Today we are a team of 25 delivering mobility services across 500 parking lots for our community of 16k active users. Let’s grow this network together !

As a Property Manager, your main responsibilities will be:

• Increase the uptime & ensure the accessibility of our more than 500 parking locations
• Reduce operational cost per location thanks to an efficient and proactive approach in terms of parking management

Your tasks will be as follows:

• Facility management (75% of time) : Reactive: Proactive:
• Monitor all parking locations and communicate potential issues to relevant internal teams in a timely manner;
• Develop and implement resolution strategies for recurring problems;
• Regularly update and maintain the facility database, including technical contacts and operational information for all sites.
• New parking activation (10% of time):
• Configure new parking locations in the ERP and Parking Management System (PMS);
• Plan and coordinate the on-site installation of BePark access systems and order other necessary hardware to operate a parking lot;
• Update operational details, including access descriptions and parking features for each new location.
• Other (15% of time)
• Provide administrative support to our Asset Managers;
• Manage access control attributions (a.o. stock management of badges);
• Support in the activation and follow-up of the B2B user contracts (f.e. indexation, etc.) and ensure an optimal client experience;
• Identify bottlenecks in the processes and suggest improvements to optimize workflow.

REQUIREMENTS

• Experience in administrative or facility support, and/or property management is a plus
• At least a Bachelor’s degree in management, facility management or other relevant degree
• Fluent in French, Dutch is a real added value and English is a plus.
• Good commercial acumen and awareness of what improves business performance
• Efficient communicator, with a high level of interpersonal skills & ability to present to audiences
• Creative, decisive, high energy and ability to energize and encourage others
• Team player, capable to work autonomously
• Sense of responsibility

As a Property Manager, your main responsibilities will be:

• Increase the uptime & ensure the accessibility of our more than 500 parking locations
• Reduce operational cost per location thanks to an efficient and proactive approach in terms of parking managemen

Your tasks will be as follows:

• Facility management (75% of time) : Reactive: Proactive:
• Monitor all parking locations and communicate potential issues to relevant internal teams in a timely manner;
• Develop and implement resolution strategies for recurring problems;
• Regularly update and maintain the facility database, including technical contacts and operational information for all sites.
• New parking activation (10% of time):
• Configure new parking locations in the ERP and Parking Management System (PMS);
• Plan and coordinate the on-site installation of BePark access systems and order other necessary hardware to operate a parking lot;
• Update operational details, including access descriptions and parking features for each new location.
• Other (15% of time)
• Provide administrative support to our Asset Managers;
• Manage access control attributions (a.o. stock management of badges);
• Support in the activation and follow-up of the B2B user contracts (f.e. indexation, etc.) and ensure an optimal client experience;
• Identify bottlenecks in the processes and suggest improvements to optimize workflow