Junior Researcher/Researcher

at  Mercer

Mercer is seeking candidates for the following position based in the Warsaw office:

GLOBAL ONLINE SURVEYS TEAM

Global Online Surveys Team supports Clients’ data-driven decisions through guidance on online surveys, efficient data processing and insights. Team specializes in primary research, has the expertise in quantitative online surveys: ad-hoc, non-standard and custom-made, designed with innovative solutions.
We are looking for candidates for Junior Researcher/Researcher position in Global Online Surveys Team.
You can expect:

The role combines project management and stakeholders management, analytical and research skills; your future tasks will include:

• Online surveys small and medium size project management as well as supporting larger initiatives, designing and delivering high quality surveys – broad portfolio of international HR-related projects (b2b, employee-based)
• Briefing, identification of needs and objectives
• Reviewing incoming questionnaires and design surveys, preparing final materials for scripting, testing survey links
• Cooperation with DP team on questionnaire scripting (Qualtrics), data processing and analysis
• Creating reports, results summaries and insights
• Ensuring high level of data, service and client satisfaction
• Cooperation with several departments & stakeholders
• Following Lean principles, Scrum tools and agile practices

We offer:

• Flexibility of working hours and hybrid working mode (2 days remote/3 days in the office)
• Work in a friendly global multicultural environment
• Attractive benefits package (including private health care, sports card, life insurance, lunch card, language courses)
• A-class office building facilities near to Plac Zawiszy
• Competitive salary based on employment contract

To apply you need to have:

• 1-2 years of experience in social or marketing research projects coordination and research consulting (research agency or research department or university)
• Knowledge and skills related to quantitative methods (questionnaire design, reporting)
• University degree, preferably sociology / psychology / marketing / quantitative methods
• Very good command of written and spoken English
• Advanced knowledge of MS Office products (Excel, Word, PowerPoint)
• “Can do” attitude and willingness to search for solutions in technology world
• Strong analytical skills and attention to detail and problem solving skills

This will make you stand out as a candidate:

• Good command of written and spoken Spanish

• Familiarity and interest in: #HRsurveys #EmployeeSurveys #FeedbackSurveys #CustomerExpirience #lean #agile #scrum #designthinking #R #Qualtrics #Confirmit #restAPI #JIRA #VBA #python

• Online surveys small and medium size project management as well as supporting larger initiatives, designing and delivering high quality surveys – broad portfolio of international HR-related projects (b2b, employee-based)
• Briefing, identification of needs and objectives
• Reviewing incoming questionnaires and design surveys, preparing final materials for scripting, testing survey links
• Cooperation with DP team on questionnaire scripting (Qualtrics), data processing and analysis
• Creating reports, results summaries and insights
• Ensuring high level of data, service and client satisfaction
• Cooperation with several departments & stakeholders
• Following Lean principles, Scrum tools and agile practice