Junior Service Delivery Manager

at  COINS

JOB DESCRIPTION

Junior Service Delivery Manager This role will be based in our Towcester Office We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what’s important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you. About you: As a supply chain manager, you play a key role in shaping and optimizing our supply chain operations. Your focus will be on enhancing efficiency, reducing costs, and ensuring the procurement of high-quality materials while overseeing logistics and inventory. In this role, you’ll collaborate with teams across Operations and Finance to develop strategic business plans, making teamwork and communication skills essential. Strong project management experience, leadership ability, and a strategic mindset are crucial for success. Day to Day you will: • Analyze data from shipping and delivering processes to find bottlenecks and other issues • Evaluate and report on KPIs • Monitor logistics to make sure they run smoothly • Maintain supply chain inventory and records • Find cost-effective solutions for supply chain processes • Develop and implement safety guidelines in all aspects of the supply chain (e.g. use of trucks, forklifts) Your skills and experience might also include: • Excellent knowledge of supply chain processes • Working experience of relevant software (e.g. unleashed) • Excellent organizational and project management skills • A strategic and analytical mind What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you’re excited about this role, (even if your previous experience doesn’t align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You

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