Junior Systems Administrator (Gambrills, MD)

at  Chaney Enterprises

SUMMARY/OBJECTIVE:

The Junior Systems Administrator works cooperatively as a part of the team to provide excellent customer service and provide customer-focused technical support to our end users.

EXPERIENCE:

• 2-year experience in IT support.
• Experience with Microsoft Office 365.
• Familiar with basic system administration.
• Knowledge of computer applications and systems, understanding how they are interconnected.
• Basic understanding of planning and implementation of software integrations.
• Strong preference for someone with an understanding of MySQL database administration including writing and querying databases.
• Strong preference for someone with experience in PowerBI report building.

SPECIAL SKILLS:

• Written communication, verbal communication, and mathematical skills.
• Able to interact with all levels of the organization with confidence and professionalism.
• Excellent organizational skills and close attention to detail.
• Must be able to identify and resolve problems in a timely manner.
• Ability to work independently, occasionally traveling on site to industrial locations.
• Must be able to handle multiple tasks and adjust priorities within deadlines.
• Must display a strong desire towards learning and self-improvement.

INDUSTRY RELATED EXPERIENCE OR SKILLS:

• Would prefer someone with experience in the Ready Mix (Concrete) industry.
• Strong preference for someone with Command Alkon system experience.
  Education Required: Bachelor’s Degree in computer science or information technology related field; however any combination of training, education and experience which provides similar knowledge, abilities and skills may be considered.
  Preferred Education: College/Undergrad
  Bilingual in Spanish Preferred: Yes
  Junior Systems Administrator.doc

ESSENTIAL FUNCTIONS:

• Evaluates and prioritizes service requests and incidents and assigns them appropriately.
• Identifies, researches and resolves end user problems related to the user’s computing environment.
• Supports peripheral equipment as it pertains to system administration.
• Escalates problems to others in IT or to support vendors as necessary.
• Facilitate on site workstation set-up and configuration of software.
• Performs basic Active Directory duties, including password resets, new accounts.
• Other duties as assigned.