Juries Officer, Juries Victoria

at  Court Services Victoria

About Us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria’s courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria’s Supreme, County, Magistrates’, Children’s, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group’.
Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

About the Role

• Work collaboratively with the JV team and the Supreme Court and County Court judicial staff to meet the demands of jury trials and support citizens through their jury journey.
• Perform a range of administrative and quasi-legal tasks, such as answering telephone calls, responding to email enquiries, conducting audits, maintaining electronic and hardcopy records and using the Juries Act 2000 to assess the eligibility and availability of Victorian citizens randomly selected for jury service.
• Provide excellent customer service when attending to telephone, email and counter enquiries.
• Assist in the instruction, direction, organisation, balloting and escorting of prospective jurors, to and from court.
• Liaise with a wide range of internal and external stakeholders, such as associates, tipstaves and jurors.
• Occasional travel to regional courts across Victoria to assist in the coordination of jury empanelments at those locations.
• The role is a fixed term position.

To be successful in this role, you must be able to demonstrate the following:

• Excellent customer service.
• Enthusiasm in delivering information to groups.
• Ability to work collaboratively with the team to achieve the collective goals.
• Ability to speak clearly and concisely when providing information to key stakeholders and deal with challenging behaviour firmly but politely.
• Organisational skills and ability to prioritise tasks.
• Experience working in an office environment is highly regarded.
• This role is predominately based on-site.

How to apply

Click the ‘Apply Now’ button, ensuring you include the following in your application:

• resume
• a short cover letter

Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don’t hesitate to get in touch with the Position Contact listed in the Position Description

About the Role

• Work collaboratively with the JV team and the Supreme Court and County Court judicial staff to meet the demands of jury trials and support citizens through their jury journey.
• Perform a range of administrative and quasi-legal tasks, such as answering telephone calls, responding to email enquiries, conducting audits, maintaining electronic and hardcopy records and using the Juries Act 2000 to assess the eligibility and availability of Victorian citizens randomly selected for jury service.
• Provide excellent customer service when attending to telephone, email and counter enquiries.
• Assist in the instruction, direction, organisation, balloting and escorting of prospective jurors, to and from court.
• Liaise with a wide range of internal and external stakeholders, such as associates, tipstaves and jurors.
• Occasional travel to regional courts across Victoria to assist in the coordination of jury empanelments at those locations.
• The role is a fixed term position

To be successful in this role, you must be able to demonstrate the following:

• Excellent customer service.
• Enthusiasm in delivering information to groups.
• Ability to work collaboratively with the team to achieve the collective goals.
• Ability to speak clearly and concisely when providing information to key stakeholders and deal with challenging behaviour firmly but politely.
• Organisational skills and ability to prioritise tasks.
• Experience working in an office environment is highly regarded.
• This role is predominately based on-site