Work Location Type: Onsite
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Summary:
As a Keepstock Inventory Specialist you will work to deliver an excellent customer experience as a dedicated resource to our customer, managing inventory at their locations . Duties may include managing Grainger and non-Grainger inventory within a customer tool crib or campus, product management, participating in business reviews, navigating complex and robust computer programs, managing supplier relationships, and procurement responsibilities.

EDUCATION/EXPERIENCE (YOU HAVE):

• College Diploma or equivalent preferred.
• 3-5 years of experience in related field preferred.
• Demonstrated commitment to provide superior customer service
• Effective communication, comfortable interacting with customers, internal and external partners and suppliers in a professional manner
• Must be comfortable navigating complex and robust computer systems and technology and able to learn and adopt required software, apps, smartphones, scanners and programs efficiently.
• Able to operate powered industrial equipment as needed.
• Must be self-directed and able to manage several projects simultaneously.
• Background checks, drug screening may be required (as warranted by Company, customer or DOT requirements in working on-site and/or operating equipment)
• Must possess and maintain a valid driver’s license in province of residence.

OTHER WORK REQUIREMENTS:

• Ability to lift 25 to 60 lbs. and/or occasionally work in difficult positions.
• Will work at customers’ facilities. This is typically a manufacturing plant type of facility. Conditions can be noisy, and space can be limited
• Physical requirements include moving from one place to another, reaching, lifting, climbing, standing and bending
  

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Facilitate an excellent customer experience by resolving problems promptly and accurately in a manner that will retain and promote customer loyalty. Effectively collaborate with internal and external partners. Apply continuous improvement methodologies, lean & 5S philosophy to all aspect of principal duties. Comply with all safety and inspection requirements of Grainger and the facility where the service is being provided.