Key Account Administrator

at  Media24

On the Dot, a division of Media24 in Johannesburg has a vacancy for a Key Account Administrator (Community Newspapers). The purpose of this role is to provide an efficient support service to the National Key Account Manager (Community Newspapers). They will be responsible for liaising with customers, service providers and internal stakeholders and providing support required by the team.

SKILLS AND COMPETENCIES

• Attention to detail
• Resilience
• Planning and organising
• Good problem solving ability
• Excellent verbal communication skills
• Excellent written communication skills

REQUIREMENTS

• Grade 12/ matric
• Relevant tertiary qualification
• At least 1-2 years experience in an administrative role, with some exposure/experience in Sales Support.
• Proficiency in Microsoft packages (Word, Excel, PowerPoint)
• SAP experience

• Prepare client requests by gathering relevant information, compiling, and ensuring deadlines are met;
• Weekly and monthly feedback reports – request/collect and compile info/data/pictures/feedback etc (mainly from service providers and internal depots)
• Obtaining the correct documentation from all the parties involved and preparing/compiling the info according to ABC requirements.
• Offer sales support to Key Account Managers by compiling client proposals and following up on stock deliveries;
• Liaise directly with customers and ensure customer requests are implemented;
• Compile proposals;
• Perform data processing, load weekly brief and generate feedback reports;
• Liaise telephonically with customers regarding urgent orders/deliveries or queries when Key Account Managers are not available;
• Offer general administrative support to the team; and
• Maintain a filing system of Sales documentation.