Key Account and Customer Care Manager

at  DHL

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!

SUMMARY

Operate an effective Tracing and Service Recovery System and Customer Loyalty program aimed at the retention and growth of all customers, with emphasis on customers who are major revenue contributors to DHL. To support and provide best-in-class customer services to DHL Key Account customers.