Key Account Manager, BDI Urology & Critical Care

at  BD

JOB DESCRIPTION SUMMARY

An exciting opportunity for a Key Account Manager at Becton Dickinson to manage the Urology and Critical Care (UCC) portfolio. The role will cover three key markets in the Arab Peninsula including Kuwait, Qatar and Bahrain.

ABOUT THE ROLE

As a Key Account Manager, you will be responsible for managing key accounts in the assigned territory and work strategically to increase the awareness and create the demand of the company products. They will be responsible for promoting products or group of products to a variety of customers including Hospitals, Infection control, ICUs, and relevant decision makers in hospitals.

MAIN RESPONSIBILITIES WILL INCLUDE:

• Ensure optimal and continuous product support on the market and in different institutions.
• Improving the development of existing products and support with new product launches.
• Achieves sales targets in the designated territory.
• Builds sustainable positive relationships with target HCPs and different partners.
• Ensure customer satisfaction. Manage expectations, along with improve and expand market penetration and adoption.
• Conducts customer segmentation to ensure target customers are approached with the optimal tools and frequency and provided with best-in-class customer service.
• Maintains the customer database to ensure full understanding of customer needs to be able to timely fulfil them.
• Conducts ongoing market analysis including market, competitive, and business intelligence.
• Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff, nurses.