Key Account Manager/Client Liaison Officer

at  REMONDIS Australia

WHO WE ARE

REMONDIS is one of the world’s largest recycling, service and water companies. We’re a privately owned family company headquartered in Germany, with over 40,000 employees and operations on four continents. We’re a leading player in environmental sustainability and the circular economy and we’ve just celebrated 40 years in Australia.
Together, we believe we can achieve a more sustainable future; a future in which waste is a resource.

ABOUT THE ROLE:

We currently have an exciting new opportunity for an additional Key Account Manager to join our team and someone who has a commitment to safety and customer service.
This position will be based in Dandenong, and you will be assisting the existing Client Liaison Officers and Account Managers in managing waste, water and energy services at new and existing client sites.

WHAT YOU’LL BE DOING

Your key responsibilities will include:

• Manage internal and external supplier arrangements and relationships
• Maintain customer relationships and manage customer requests and communication in a timely and informative manner
• Provide proactive waste solutions that contribute to achieving sustainability goals
• Ensure all client accounts / projects are profitable and deliver on their promised objectives
• Ensure that the business leads the waste sector in safety/environmental performance, and identifies and manages its key HSE risks; and
• Proactively manage unplanned emergencies

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL POSSESS:

• Several years’ experience in customer-focused roles, preferably in the waste, water or energy management industries
• Relevant formal qualifications are preferred, but not essential (e.g. Business Management, Environmental Management or Waste Management)
• Exceptional presentation / report preparation software skills – PowerPoint, Word, Excel
• Strong communication skills and the ability to manage your own time and workload; and
• Flexibility – as hours of work may vary depending on business requirements and may require some interstate travel