Key Account Manager

at  Cloud Interactive Associates

CONTENT DEVELOPMENT FOR NEW PRODUCTS AND SERVICES

• Generate content as necessary and appropriate for new products and services until transferred to the account team.
• Work with content management team and media partner’s on content quality and provisioning for new products and services
• Monitor all content activities for new services and ensure content availability at all times.

EDUCATIONAL QUALIFICATIONS & FUNCTIONAL / TECHNICAL SKILLS

• Minimum of Bachelor’s degree in Project, Business and Account Management or equivalent degree/experience.
• Understanding of operator infrastructure, capabilities and network protocols especially VAS, Operator billing, etc.
• Excellent project management and business skills

RELEVANT EXPERIENCE (TYPE OF EXPERIENCE AND MINIMUM NUMBER OF YEARS

• Experience working in the mobile industry, with demonstrated deep knowledge/hands-on experience in sales and marketing, operations or business development.
• Demonstrated ability to improve products growth with partners
• Demonstrated ability to multitask and meet deadlines
• Demonstrated ability to manage a project end-to-end
• Ability to handle the pace and ambiguity that comes with working in a start-up environment
• Previous experience working at mobile value-added servicing company is an added advantage.
• Demonstrate achievement of measurable revenue target

Drive and Develop business strategic goals

• Through observation, survey, and analysis result in the local market; the individual is expected to provide viable business insight to the business development manager.
• Maintain effective external interface with business and technology partners, government agencies and commercial professional bodies.
• Work with the business development manager to close deals with Vendors / Operators and B2B, B2C clients to ensure product quality is in line with the demand.
• Create new product strategies and go to market plan.
• Achieve revenue target from BTL campaigns (SMS, USSD push, IVR, OBD etc.)

Project management

• Define the scope of each project in cloud’s project pipeline in collaboration with senior management
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete each project in the pipeline
• Determine the resources (time, money, equipment, etc.) required to complete each project
• Develop a schedule for project completion that effectively allocates the resources to the activities
• Review project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
• Determine the objectives and measures upon which the project will be evaluated at its completion