Key Account Manager, Commercial

at  MBVCA LLC

EXPERIENCE FOR SUCCESS:

• Confidence when dealing with a wide variety of people.
• Ability to take responsibility and handle pressure.
• Good technical understanding and can pick up new tools quickly.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Excellent communication skills and the ability to give clear instructions.
• Superior Customer Service Skills/Coaching people.
• Computer Skills to include Microsoft Excel, Word, as well as PowerPoint.
• Strong communication and presentation skills.
• Strong analytical and organizational skills.
• Ability to influence and lead senior management professionally.
• Excellent writing skills and highly articulate.
• Possess strong communication skills.
• Adept at public speaking.
• Demonstrated capacity for understanding and applying sales & marketing strategies and objectives.
• Excellent interpersonal skills, positive attitude and entrepreneurial drive.
• Attention to detail and strong organizational skills.
• Ability to work independently on projects in a fast paced environment.
• Highly motivated, flexible and adaptable
• Ability to multi-task and meet tight deadlines.

Education:

• Bachelor’s degree (B.A.) from four-year college, high school diploma required, and 10+ years’ related experience;
• Or equivalent combination of education and experience preferably in the beverage manufacturing industry experience in the beverage manufacturing industry.
• Sales experience in the manufacturing industry, preferably in the beverage industry.

• Serve as the primary point of contact for key accounts, ensuring their needs are met and exceeded.
• Develop and maintain strong, long-term relationships with key customers.
• Understand customers business objectives, challenges, and industry trends to provide tailored solutions.
• Develop and implement strategic account plans to drive growth and achieve revenue targets.
• Identify opportunities for new trial projects, additional production and services to key accounts.
• Build and maintain strong relationships with key stakeholders within customers organizations.
• Conduct regular meetings and business reviews with key accounts to ensure satisfaction and address any issues.
• Act as an advocate for the customers within the company, ensuring their voice is heard.
• Identify and pursue new business opportunities within existing key accounts.
• Develop strategies to expand the company’s presence within key accounts.
• Work closely with the sales team to create compelling proposals and presentations for new business initiatives.
• Collaborate with internal teams to develop customized solutions that meet customers needs.
• Track and analyze key performance indicators (KPIs) to assess the health and performance of key accounts.
• Prepare regular reports on account performance, customer satisfaction, and revenue growth.
• Present findings and strategic recommendations to the Director of Commercial Services.
• Identify opportunities to streamline account management processes and enhance service efficiency.
• Implement best practices and innovative solutions to improve account management.
• Monitor industry trends and competitive activities to stay ahead of market developments.
• Travel required.
• Participate in all company Safety programs.
• Actively participates in sales training and commits to continuous learning.
• Maintain a positive work atmosphere and interaction with customers, co-workers, and management.
• Perform all other duties as assigned.
• Regular and punctual attendance.
• To perform this job successfully, must be able to perform each fundamental task listed above satisfactorily