Key Account Manager - Community

at  SPC Global Pty Ltd

SPC is an iconic food manufacturer with a 100-year plus commitment to playing a positive role in the Australian economy and manufacturing industry. Our commercial business office is located in Essendon Fields, Melbourne. Manufacturing and distribution sites located in Victoria’s Goulburn Valley region, Kuisine and The Good Meal Co. located in Auburn NSW.
This is an exciting time to join our agribusiness as we unlock new growth potential and take our business global. Our business has recently revisited our values with purpose of globalising an iconic Australian brand.

OUR CULTURE:

Our employees come from all walks of life, across many cultures and backgrounds. The strength of our brands is supported through the strength of our people. We recognise that creating a diverse workforce and building capability is critical to our ongoing success. We are looking for new talent to join our vibrant business.
This is a rare opportunity to join a diverse, exciting workplace and make a positive contribution to the growth of SPC.
You will be required to meet SPC’s employment criteria which will include pre-employment screening (this may include drug and alcohol testing and Functional testing).

THE SCOPE OF THE ROLE INCLUDES, BUT IS NOT LIMITED TO:

The priority will be to manage ongoing engagement with a targeted list of community care Providers and hospital accounts. You will be a self-lead Key Account Manager and the first point of contact with our customers with responsibility for:

• Driving sales growth and activity targets in the community channel (home care, NDIS, hospital discharge).
• Key stakeholder engagement across the community care channel (care coordinators, social workers / discharge planners, dietitians) in group presentations and individual discussions.
• Accurately maintain all customer account call activity in the HubSpot CRM system.
• Formally present and influence across all levels of internal and external stakeholders.
• Implementation of sales and marketing business strategies in the community channel to drive product sales, attract and retain clients within assigned territory.
• Participate in conferences / events, sales meetings and other activities as required.

This role requires the individual to call on a variety of different customers across multiple channel segments. To be effective in the position requires the following attributes:

• Tertiary qualification: Sales, marketing, healthcare or science background.
• Minimum 3-5 years of previous experience in sales.
• Prior experience in the community care or healthcare setting would be preferred.
• Proactive, cooperative, results-oriented, and self-motivated.
• Possess strong communication, organizational, negotiation, and interpersonal skills.
• Intermediate Microsoft Office and ability to accurately manage a CRM system.
• A current driver’s licence is essential.
• Flexibility for regular interstate travel