Key Account Manager - Digital Buildings

at  Schneider Electric

Job Description:

REQUIRED SKILLS AND EXPERIENCE:

• Degree or Equivalent, Certificate or Diploma in a role related field.
• Previous experience in account management.
• Strong sales, negotiation and presentation skills.
• Ability to analyse customer satisfaction data & develop corrective actions.
• A good knowledge of contracting and tendering procedures.
• Knowledge of relevant statutory body requirements and Australian Standards within the industry.
• Exceptional relationship and rapport building skills (Essential).
• High level technical capability and understanding.

• Build long term relationships with existing and new customers.
• Develop key contacts and sponsors within the business and externally.
• Plan, map and maintain relationships within all levels of the account.
• Maintain current ongoing revenue and margins (booked values).
• Prepare service offer contract estimates, documents and proposals.
• Assist with after-market project estimates, proposals and tender responses; Prepare presentations to clients at executive management level, senior consultants and principal contractors.
• Leverage existing relationships, co-ordinating and maximising selling efficiencies by partneringwith internal parties.
• Manage the sales process from end to end to ensure customer expectations and needs are met.