Key Account Manager (f/m/x)
at Seven Senders
10435 Berlin, Prenzlauer Berg, Germany -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 22 Apr, 2025 | Not Specified | 23 Jan, 2025 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Company Description
At Seven Senders, we connect people and markets, making international shipping a simple matter.
We are the leading platform for cross-border parcel delivery in Europe. We support e-commerce companies in successfully implementing their growth and internationalization plans and connecting millions of consumers with their desired products. Whether the focus is on speed or cost efficiency, we provide direct access to Europe’s premier local carriers. Responsible for the daily end-to-end supply chain from the warehouse to the customer’s doorstep, we ensure the parcels reach their destination efficiently and reliably.
Our mission is to connect markets with unparalleled ease using our innovative platform, which combines the best European delivery services with local logistics expertise. Since Johannes Plehn and Thomas Hagemann founded the company in Berlin in 2015, we’ve grown into a dedicated team of over 220 professionals. Today, we’re proud to serve renowned clients such as ASOS, Shop Apotheke and Tamaris, continually advancing our journey as a European operating champion.
Job Description
Our Key Account Management Team focuses on managing and expanding customer relationships. Our team is experienced in logistics, supply chain, and e-commerce, with strong analytical skills. We collaborate with our customers, understanding their unique needs and guiding them through expanding their business horizons with our bespoke solutions and cutting-edge product innovations.
Responsibilities:
- Managing key e-commerce accounts with a strategic, sales-driven approach.
- Fostering accountability for client relationships, including profit and loss aspects.
- Ensuring SLA adherence, monitoring KPI variances, and evaluating customer satisfaction, with accurate internal reporting.
- Identifying and leading cross-selling and upselling opportunities from proposal to contract signing.
- Developing sustainable, trust-based client relationships to achieve high customer satisfaction.
Qualifications
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Logistics/Procurement
Purchase / Logistics / Supply Chain
Logistics
Graduate
Business, Logistics
Proficient
1
10435 Berlin, Germany
