Key Account Manager Germany- (M/F)

at  Foyer

Description
Foyer Global Health was established in 2014 and is the specialist brand for globally mobile people from Luxembourg’s leading insurance company Foyer.
Since its foundation, Foyer has become Luxembourg’s primary insurance. Today, the European Union poses many new challenges while at the same time opening up a host of new opportunities.
In an increasingly competitive market, the Foyer Group remains true to its values: Trust, Excellence, Innovation, Integrity, Independence.
In this position you will be responsible for prospecting, acquiring and managing group and individual clients. You will interface with partners in order to ensure seamless client relationship management. Within the sales team you will develop and maintain the sales cooperation with the ERGO cooperations and exclusivity channels all over Germany.
You will report to the Chief Partnership Officer.

Main responsibilities include:

Sales development:

• You develop and execute sales strategies in Germany in cooperation with the Chief Partnership Officer
• You develop and execute sales activities within Ergo`s Ausschliesslichkeitsorganisation (AO) and DKV sales cooperation partners
• You identify business opportunities by identifying prospects and evaluating their position; researching and analyzing sales options
• You acquire new sales partners and clients as well as retain and support existing clients
• You achieve sales targets
• You initiate meetings with clients
• You ensure sales growth by establishing flawless client assistance
• You develop existing key clients and propose solutions to retain accounts and promote cross selling as aligned with the company’s sales strategy
• You build knowledge and keep up to date with the market in order to gain excellent competition knowledge.

Sales & client support/account management:

• You establish professional and productive relationships with key contact persons in assigned ERGO sales channels and corporate accounts
• You ensure smooth implementation of new contracts with clients
• You proactively assess, clarify, and validate customer’s requests and offer solutions to maximize profitability, contract renewability and added value for the customer
• You update clients on product and underwriting changes
• You act as a single point of contact for ERGO sales channels and clients with regards to service issues, including critical requests and administration related matters
• You perform claims data analysis to identify trends in dedicated accounts and provide solutions for identified issues
• You support and follow up the internal quotation process and liaise with policy administration, accounting and claims departments
• You demonstrate decisiveness and proactivity in steering solutions for the clients
• You maintain the internal account management tool.