Key Account Manager - Hospitals - NSW/ACT

at  Symbion

ABOUT US:

Symbion is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.
EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

• Identify and pursue new business opportunities within the hospital sector;
• Retain and develop existing key accounts within agreed GP margin;
• Establish, grow and maintain key customer relationships that deliveries shared benefits;
• Drive engagement with state government/health authority to maximise business opportunities;
• Support tender submissions, extension to existing contracts and manage pricing and trade term structure reviews;
• Educating customers on all Symbion service offers, converting interest, and implement;
• Maintaining an effective relationship and influence with other internal departments and business units;
• Maintain and update key business processes that support effective customer engagement and sales, while ensuring key business risks are known and managed;
• Provide regular sales forecasts, performance reports and market insights to senior management, using CRM (Salesforce) tools and analytics to track progress against goals.
• Deliver compelling sales presentations to hospital purchasing committees and provide training and product information to customers and internal stakeholders;
• Ensure all sales activities are conducted in full compliance with industry regulations, company policies, and ethical standards.

What we are looking for:

• Previous experience managing major key account relationships within a service-related business;
• Hospital supply chain, including hospital product knowledge and terminology is preferred;
• Strong MS Suite experience and CRM experience, particularly in MS Excel and Salesforce;
• Commercial acumen, ability to work autonomously with strong organisational and problem-solving skills;
• Excellent communication, time management and numerical skills and ability to problem-solve;
• Strategic thinker with a customer-centric approach;
• Financial management including budgeting, goal setting, data analysis.