Key Account Manager

at  HYGIENA LLC

Hygiena provides rapid microbiology diagnostic tests and solutions for mission-critical, time-sensitive processes around the world. Hygiena’s proprietary diagnostic technologies enable customers to; prevent illness and save lives, comply with regulations, protect products and brands, run businesses more effectively. Solutions are sold in a wide range of industries globally, but the core focus is food safety. Headquartered in Camarillo, California and with offices around the world, we are actively looking for talented individuals to help grow the business!

At Hygiena we believe:

• In providing the highest quality products & service
• Being a leader in innovation
• Having a compelling desire to improve and win in the marketplace
• In contributing positively not only in the workplace, but in our community and environment!

With rapid growth comes opportunity. We are looking for a Key Account Manager to join our team remotely in Australia! This is a full-time position.

Responsibilities:

• Manages and cultivates highly complex and key internal and external customer relationships, identifies strategic initiatives and opportunities, and employs account management skills to accelerate growth and return on investment for select accounts in the food market sector.
• Assists with developing and implementing national marketing campaigns and strategies to drive accelerated sales within select key accounts.
• Develops relationships with key contacts in multiple functions in assigned Key Accounts, including, Quality, Regulatory, procurement, Operations, and Food Safety.
• Partners with customers through a strategic and consultative approach to understand their business needs, issues, strategies and priorities to deliver a Hygiena value-adding business solution. Develops and manages a sales pipeline to analyze and manage activity and monitor sales activity against assigned sales quotas.
• Communicates and leads all aspects of the selling cycle for selected Key Accounts both Internally and externally. Recommends adjustments to business plan and establish new objectives to maximize sales effectiveness.
• Develops comprehensive Key Account business plans for each Key Account focused on strategies for accelerated growth both long and short term. Manages sales pipeline to analyze and manage activity and monitor sales activity against sales quotas.
• Acquires and integrates industry knowledge related to general trends, emerging technologies, regulatory drivers as well as main competitors and how to sell against each
• Coordinates comprehensive calendar and meeting preparation/detail for customer events, attends customer events, conventions, key customer calls, etc. for key account customers.
• Prepares and delivers quarterly business reviews and competitive updates for Hygiena and key account customers.
• Provides coaching and mentoring for territory sales managers and technical support specialists.
• Ensures compliance with and/or follows all organizational systems, programs, training, policies, and procedures as required and complies with relevant legal mandates. Seeks guidance as necessary.
• Actively supports and participates in the safety program, both for self-protection and the protection of other employees, by reading and abiding by all requirements in the Safety Manual and Injury Illness Prevention Program (IIPP).
• Carries out all responsibilities in an honest, ethical and professional manner.
• Must be able to fulfill essential job function in a consistent state of alertness and safe manner.

Qualifications:

• Bachelor’s Degree in business management, life science or related field, or equivalent education and work experience, required.
• Minimum of 5 years of experience in Food Safety required that includes the following:
• 3 years Pathogen experience
• 3 years Environmental Monitoring experience
• 3 years Microbial screening experience
• Minimum of five (5) years of Strategic Account/Key Account Management experience
• Intermediate knowledge of Microsoft Office (Outlook, Word, Excel, Visio, PowerPoint) and Adobe Acrobat required.

Skills/Abilities:

• Advanced knowledge and experience in sales and relationship management
• Proven performance of being able to negotiate complex contracts
• Excellent verbal and written communication.
• Must be able to influence results with customers, internally and externally.
• Must be able to use discretion and independent judgement.
• Must be able to execute projects/programs strategically throughout the organization.
• Must be able to use discretion and independent judgement.
• Must be able to work in a team environment, build internal alignment and influence internal contacts to drive accelerated sales in selected accounts

Working Conditions:

• Required travel up to 75%.
• May occasionally work evenings and/or weekends.
• Required participation in National trade shows and association meetings to include booth duty, business breakfast, lunch’s, and dinners an entertainment

Why you’ll want to join our team:
Teamwork as a core value.
At Hygiena, our emphasis on teamwork and cross-functional communication enables us to build stronger bonds within our business.
Be a part of something big.
Hygiena plays a critical role in helping to prevent global health crisis such as foodborne illness, healthcare-associated infections, and other outbreaks.
Giving back to our communities.
Hygiena believes in giving back by supporting local organizations committed to improving the lives of children and youth in our communities.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

• Manages and cultivates highly complex and key internal and external customer relationships, identifies strategic initiatives and opportunities, and employs account management skills to accelerate growth and return on investment for select accounts in the food market sector.
• Assists with developing and implementing national marketing campaigns and strategies to drive accelerated sales within select key accounts.
• Develops relationships with key contacts in multiple functions in assigned Key Accounts, including, Quality, Regulatory, procurement, Operations, and Food Safety.
• Partners with customers through a strategic and consultative approach to understand their business needs, issues, strategies and priorities to deliver a Hygiena value-adding business solution. Develops and manages a sales pipeline to analyze and manage activity and monitor sales activity against assigned sales quotas.
• Communicates and leads all aspects of the selling cycle for selected Key Accounts both Internally and externally. Recommends adjustments to business plan and establish new objectives to maximize sales effectiveness.
• Develops comprehensive Key Account business plans for each Key Account focused on strategies for accelerated growth both long and short term. Manages sales pipeline to analyze and manage activity and monitor sales activity against sales quotas.
• Acquires and integrates industry knowledge related to general trends, emerging technologies, regulatory drivers as well as main competitors and how to sell against each
• Coordinates comprehensive calendar and meeting preparation/detail for customer events, attends customer events, conventions, key customer calls, etc. for key account customers.
• Prepares and delivers quarterly business reviews and competitive updates for Hygiena and key account customers.
• Provides coaching and mentoring for territory sales managers and technical support specialists.
• Ensures compliance with and/or follows all organizational systems, programs, training, policies, and procedures as required and complies with relevant legal mandates. Seeks guidance as necessary.
• Actively supports and participates in the safety program, both for self-protection and the protection of other employees, by reading and abiding by all requirements in the Safety Manual and Injury Illness Prevention Program (IIPP).
• Carries out all responsibilities in an honest, ethical and professional manner.
• Must be able to fulfill essential job function in a consistent state of alertness and safe manner