Key Account Manager

at  Layer3

• The Key Account Manager (Fiber-to-the-home) is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.
• He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries.

QUALIFICATIONS

• University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science is required.
• 3 - 5 years of field sales and account management professional experience with an ICT Solutions Provider.
• Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage.
• Experience in Enterprise Solutions.

• Focusing on growing and developing existing clients, together with generating new business.
• Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact
• Meet and exceed yearly sales target.
• Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
• Write business plans for all current and opportunity tender business.
• Develop long-term relationships with customers
• Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;
• Analyze customer needs and identify product solutions to fit needs, desires and budget.
• Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
• Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Negotiate tender and contract terms to meet both client and company needs;
• Administer client accounts;
• Analyzing costs and sales
• Record and maintain client contact data
• Act as the key interface between the customer and all relevant divisions