Key Account Manager

at  Media24

REQUIREMENTS:

• Grade12; in certain areas of the company, would require relevant tertiary education in sales or marketing.
• 3-5 years’ experience within a sales or target driven environment including experience managing key accounts.
• Experience in media industry.
• Proficiency in relevant software packages and applications; Knowledge of sales strategies and concepts; Good understanding of developing sales reports.

SKILLS AND COMPETENCIES

(The abilities that the individual needs to perform this role effectively)

• Excellent verbal communication skills
• Excellent written communication skills
• Problem-solving skills
• Negotiation
• Relationship building
• Customer focus
• Pressure resilience
• Attention to detail
• Planning and organising

MAIN PURPOSE OF THE ROLE

To generate sales, service a select portfolio of key accounts and grow current sales by regularly calling on designated key clients / accounts to sell the company’s products and services within the product boundaries and thereby meet predetermined targets

KEY RESPONSIBILITIES:

(The primary tasks, functions and deliverables of the role)

• Assist the sales team with analysing and identifying which accounts are key to the company at any one time (i.e. produce most profit for the company), and implement procedures to ensure that they receive premium customer service;
• Develop and implement key account plans and approaches in line with the overall strategy formulated by the sales manager (regional / national);
• Identify and generate new business opportunities for key customers ongoing to achieve predetermined sales targets and margins;
• Prepare and present sales proposals and presentations to new and existing key clients to negotiate and close deals;
• Create tailored solutions that meet the client’s short and long-term needs;
• Build strategic working relationships with clients and maintain a high level of client contact (telephonic and face to face) to ensure that their specific requirements are addressed, to monitor and grow existing business;
• Analyse potential sales opportunities by using data analyses, segmented research and information available to identify the attributes most valued by these potential clients;
• Provide professional and exceptional client service in all interactions with clients;
• Closely monitor competitors and maintain client database;
• Keep all administrative work updated
• Report on sales opportunities and achievements as required (weekly and monthly); and
• Maintain a high level of relevant industry knowledge.

(The abilities that the individual needs to perform this role effectively)

• Excellent verbal communication skills
• Excellent written communication skills
• Problem-solving skills
• Negotiation
• Relationship building
• Customer focus
• Pressure resilience
• Attention to detail
• Planning and organisin