Key Account Manager - NSW/ACT/QLD

at  SPC Global Pty Ltd

SPC is an iconic food manufacturer with a 100-year commitment to playing a positive role in the Australian economy and manufacturing industry. Our commercial business office is in Essendon Fields, Melbourne. Manufacturing and distribution sites located in Victoria’s beautiful Goulburn Valley region, Kuisine and The Good Meal Co. located in Auburn NSW.
This is an exciting time to join our agribusiness as we unlock new growth potential and take our business global. Our business has recently revisited our values with purpose of globalising an iconic Australian brand.

KEY RESPONSIBILITIES:

The priority will be to manage our current portfolio of Foodservice customers across Distributors & Key Accounts. You will be the first point of contact with our customers and be responsible for:

• Growing volume, net sales revenue & sales contribution in the Foodservice & Health sector.
• Activation of the sales & marketing plan initiatives in a timely & effective manner.
• Building & developing relationships with foodservice distributors, key accounts, & end users.
• Build rapport with all key stakeholders – internal & external.
• Reporting on state performance, conducting customer business reviews, and analysing agreements to ensure business objectives are being met.
• Plan, execute and participate in running trade shows, scheduled expos, networking events, etc.
• Providing the company with relevant customer/market intelligence and insights leveraging the HubSpot CRM system.
• Negotiation of trading terms (in collaboration with National Business Managers).
• The timely administration of all customer claims, rebates, debtor control & any other specific task.
• Ensuring all customer needs are met in a timely and customer orientated manner.

This role requires the individual to call on a variety of different customers across multiple channel segments. To be effective in the position requires the following attributes:

• Demonstrated leadership experience.
• Self-awareness with the skills & ability to understand others.
• Sales, negotiation and influencing skills.
• Presentation skills
• Excellent time management and the ability to work in a fast-paced environment.
• Autonomy to work independently, as well as part of a team.
• Aptitude to understand and interpret statistical data.
• Ability to share vision and engage stakeholders.
• Interstate Travel will be required.
• Valid Australian Driver’s License