Key Account Manager NZ, Auckland 1

at  Lilly

Auckland City, Auckland, New Zealand -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Feb, 2025Not Specified19 Nov, 2024N/ACommunication Skills,Therapeutic Areas,Disabilities,Customer Communication,Customer Experience,Agility,Brand Strategy,Business Acumen,Color,External RelationshipsNoNo
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Description:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

JOB DESCRIPTION:

  • Establish and maintain strong partnerships with key customers, acting as the main point of contact for healthcare professionals and stakeholders within priority District Health Board accounts.
  • Gain an in-depth understanding of brand strategy, clinical care gaps, and product knowledge gaps to confidently deliver improved patient outcomes.
  • Utilize business information, data, and insights to identify opportunities and monitor performance.
  • Maintain comprehensive knowledge of key accounts, customers, and patient flow.
  • Identify and leverage opportunities to mobilize other functions within accounts to drive additional value.
  • Serve as a subject matter expert on DHB healthcare systems.
  • Share market intelligence internally.
  • Work closely with the MCE team to share insights and enhance digital communication to support healthcare professionals and patient access.
  • Travel will be required.

ESSENTIAL SKILLS:

  • Strong leadership abilities and the capacity to work with and influence a diverse range of internal and external stakeholders.
  • In-depth understanding of DHB for priority brands.
  • Business acumen, demonstrated through effective planning and execution.
  • Excellent communication skills and the ability to build robust internal and external relationships.
  • Proficiency in using alternative communication channels and virtual customer communication to enhance efficiencies and customer experience.
  • Agility to work across various therapeutic areas.
  • Capability to lead and manage the account planning and review process through effective prioritization and alignment with brand strategy.

OTHER SKILLS/EXPERIENCE:

  • Previous experience in Sales or Key Account Management.
  • Project Management experience.
  • Prior leadership or brand management experience.
  • Tertiary Qualified – Bachelors. Business or Science based qualifications preferred.
    Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
    Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

    WeAreLill

Responsibilities:

OVERALL JOB PURPOSE:

  • Manage the access of Lilly medications in priority accounts. Foster relationships with key stakeholders across District Health Boards in New Zealand to facilitate patient access and collaborate internally across business units to create and implement a comprehensive regional business plan.
  • This role offers the opportunity to work in a dynamic multi-channel environment with numerous chances for success and career advancement within the company. You will be encouraged to take ownership of your professional growth, with support provided to develop your skills and talents to advance your experience and career trajectory

KEY RESPONSIBILITIES:

  • Create and implement priority account plans to meet market, brand, and KPI objectives.
  • Collaborate with other Key Account Managers and cross-functional teams to enhance patient access.
  • Identify and engage key influencers to maximize brand optimization.
  • Serve as a primary contact in New Zealand for key Thought Leaders.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Marketing / Advertising / MR / PR

Sales

Graduate

Proficient

1

Auckland City, Auckland, New Zealand