Key Account Manager - On field

at  Charger Logistics Inc

Job Title:
Key Account Manager - On field
Location:
Monterrey, Mexico
Category:
Customer Service
Experience:
Mid Senior
Job Description

REQUIREMENTS

• Fluent English is a must
• Bachelor’s degree in business, Logistics, Supply Chain Management, or a related field.
• Minimum of 3 years of experience in account management or sales, preferably within the logistics or supply chain industry.
• Proven ability to manage key accounts and drive business growth.
• Strong interpersonal and communication skills.
• Excellent problem-solving and negotiation abilities.
• Ability to work independently and manage multiple accounts simultaneously.
• Depth understanding of logistics operations, industry trends, and customer needs.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel extensively within the assigned territory.

BENEFITS

• International training
• Competitive Salary
• Life insurance
• Healthcare Benefit Package
• Career Growth
• Savings fund
• Food coupons
• Performance bonus
  “In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.
  We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies. If this sounds like what you’re looking for, then we might be the place for you.
  We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.

• Client Relationship Management: Develop and maintain strong, long-term relationships with key clients.
• Business Development: Identify and pursue new business opportunities within existing accounts and collaborate with clients to understand their logistics needs and offer tailored solutions.
• Service Delivery and Optimization: Ensure the delivery of high-quality logistics services that meet or exceed client expectations.
• Market and Competitor Analysis: Stay informed about industry trends, market conditions, and competitor activities and provide insights and feedback to internal teams to support strategic decision-making.
• Reporting and Documentation: Prepare regular reports on account performance, including sales, service levels, and client feedback. Maintain accurate records of client interactions, agreements, and service issues.
• Problem Solving: Resolve client issues and complaints in a timely and effective manner.