Key account manager - Ports

at  Norda Stelo

FOLLOW YOUR STAR!

Norda Stelo means Star of the North, where the possibilities are endless in terms of innovation, development and commitment.
Our vision is collective and our DNA is truly human!

• Account Management: Develop and maintain strong relationships with key stakeholders, including executives, project managers, and engineering teams.
• Client Needs Assessment: Conduct regular needs assessments to identify opportunities for our engineering services to add value to projects.
• Solution Presentation: Collaborate with our engineering and sales teams to create customized solutions that address the industry specific engineering challenges and requirements.
• Contract Negotiation: Lead contract negotiations and ensure mutually beneficial agreements are reached, adhering to company guidelines and pricing strategies.
• Customer Satisfaction: Monitor and assess customer satisfaction regularly, addressing any concerns promptly and effectively. Strive for continuous improvement in customer experience.
• Revenue Growth: Develop and execute account plans to achieve revenue growth targets within the Port account. Identify cross-selling and upselling opportunities for engineering services.
• Market Intelligence: Stay informed about industry trends, competitor activities, and regulatory changes that may impact Port engineering projects, providing valuable insights.
• Reporting and Analytics: Maintain accurate and up-to-date account records, including sales forecasts, activity reports, and performance metrics. Present regular reports to management.
• Team Collaboration: Collaborate closely with internal teams, including engineering, marketing, and customer support, to ensure the successful delivery of engineering services.
• Compliance: Ensure all business activities, including contracts, follow company policies, legal requirements, and ethical standards.