Key Account Support

at  Johnson Controls

BUILD YOUR BEST FUTURE WITH THE JOHNSON CONTROLS TEAM

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
We are needing a Key Account Support to join our team in Auckland!
We are the leading fire protection specialists in New Zealand and we have been protecting people and property here for over 130 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.
Wormald is part of Johnson Controls, a global technology leader serving a wide range of customers in more than 150 countries. In total, our 117,000 employees create intelligent buildings, efficient energy solutions, and integrated infrastructure, and security solutions.

WHAT YOU WILL DO:

• Main day-to-day contract contact for the largest compliance contract in New Zealand
• Attend and present at all the client monthly review meetings
• Responsible for all client contract invoicing, etc.
• Complete the allocated administration of the account customers in an accurate and timely fashion associated with the management of current customers
• Foster internal relationships with the relevant roles throughout the business
• Provide reporting as required by Clients agreements
• Process and request Purchase and Work orders for clients as required
• Provide data input of all required client information into allocated systems
• Provide, File, lodge and or produce Compliance documentation as required by allocated clients
• Complete invoicing procedures within required levels and time frames
• Maintain client communications around the day to day activity as per client requirements
• Provide administration support to the team

HOW YOU WILL DO IT:

• First point of contact for our valued customers
• Establish and foster relationships with both external and internal clients
• Communicate with people at all levels
• Providing accurate and reliable administration support