Key Accounts Manager

at  BCE FoodService Equipment

We are seeking a Brand Manager for our Johannesburg branch to oversee the Pujadas brand. This role involves driving brand growth and managing customer relationships across various markets. Key responsibilities include lead generation, customer training, ensuring stock availability, and providing regular progress reports. The ideal candidate should possess strong sales and customer service skills, the ability to build relationships at all organizational levels, and proficiency in financial analysis. A relevant degree and extensive experience in brand management are required, along with strategic leadership capabilities and a proactive approach to problem-solving. Regular travel is expected.

QUALIFICATIONS AND EXPERIENCE REQUIRED:

• Grade 12 (or equivalent) - Essential
• Relevant B Degree / tertiary qualification or an acceptable combination of education and experience - Essential
• Five - seven years direct work experience in a similar capacity in the same or similar industries.
• Three - five years strategic leadership - ability to drive both short and long-term brand growth and profitability.
• Experience in building and nurturing brands (highly desirable)
• Driver’s license and own reliable vehicle
• Excellent understanding of market and customer
• Able to travel regularly
• Business acumen and good understanding of business processes and functions
• Strong work ethic

• Lead generation and prospecting for the brands.
• Responsible for the growth of new and current business for this brand.
• Lead generation through referrals.
• Schedule and execute training at customer sites and provide regular follow up and refresher training to customers as required.
• Ensure all customers are adequately stocked at all times.
• Provide management with weekly progress reports.
• Plan and execute visits to all existing accounts within and outside of South Africa on a regular basis.
• Identify, communicate and help resolve any service issues or customer complaints
• Develop close working relationship with customers
• Work closely with marketing to effectively market and leverage the brands
• Support Key Account Managers with identification and execution of opportunity areas
• Regularly communicate with procurement on strategic initiatives
• Customer visits will entail 70% of time at end users and 30% of time at dealers
• Other duties as assigned