Key Accounts Manager Global Grade 13

at  Barloworld Equipment

KEY OUTPUT

• Accountable for a portfolio of key accounts.
• Achieves assigned account objectives.
• Establishes and maintains strong, long-term customer relationships.
• Leads solution development and innovative efforts and ideas as identified and developed in conjunction with the Customer service team (CST) and regional BWE operations in order to meet customer needs.
• Handles complaints and problems in a timely and effective manner with the support from Account Managers.
• Meets account performance objectives and customer expectations.
• Growth in new and potentially significant customers.
• Achieves account performance metrics
• Relevant reporting

QUALIFICATION, EXPERIENCE AND COMPETENCIES

• Qualification in Sales, Business Administration or relevant field eg. Marketing or Engineering
• Some technical qualification will be advantageous, although not mandatory.
• At least 5 years’ experience in mining, construction or energy and transportation environment
• Proven work experience as a Key account manager.
• Solid sales experience in B2B environment.
• Hands-on experience with CRM software and Account management systems.
• Understanding of the commercial aspects of the business
• Understanding of the internal functions of the business

Please refer the Job description for details