Key Worker (Temporary Accommodation Services)

at  The E C Roberts Centre

Job Advert
Job Title: Key Worker (Temporary Accommodation Services)
About us: For over 30 years the E C Roberts Centre have helped and supported vulnerable families to learn the skills needed to keep a safe roof over their heads, enabling them to go on and lead better lives as a result.
Location: E C Roberts Centre, Portsmouth
Working Hours: Full time, 37hrs per week.
Job Overview:
Are you driven by a passion for helping families in need? Do you want a career where you can truly make an impact? This opportunity could be the rewarding path you’ve been looking for.
At the E C Roberts Centre, we believe in the power of meaningful support to change lives. By joining us, you will play a vital role in transforming the lives of families facing challenging circumstances. Every day, you’ll have the opportunity to make a positive difference by providing compassionate care, practical assistance, and empowering individuals to create brighter futures for themselves and their children.

Key Responsibilities:

• Welcome and support families as they transition into their temporary homes, helping them feel safe and secure.
• Work closely with individuals and families to assess their needs and provide guidance on important areas such as finances, home management, and parenting.
• Develop personalised action plans for each family, helping them to access essential services and resources.
• Regularly review and celebrate the progress of families as they work towards stability and independence.
• Ensure that records are maintained with care and professionalism, in accordance with our high standards and GDPR guidelines.
• Be a dedicated advocate for the safeguarding and well-being of children, ensuring compliance with safeguarding policies.
• Conduct property observations to ensure safe and suitable living conditions for families, coordinating repairs and renewals as needed.
• Help service users understand and adhere to their housing agreements, empowering them to manage their responsibilities.

What You’ll Bring:
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A full driving license and access to your own vehicle.

• Knowledge of the welfare benefits system, safeguarding policies, and the challenges families face due to poor mental health, addiction, or homelessness.
• Flexibility to work an average of 1 weekend per month, and occasional bank holidays as part of a supportive rota system. Time off in lieu is given for weekend or holiday working hours.
• Compassion, understanding, and a genuine desire to help others.

Why This Role is Special:

• Make a Difference: Be part of a team that is directly improving the lives of families and children in your community.
• Personal Growth: Develop your skills and career in a role that offers ongoing training and meaningful work.
• Team Support: Work in a caring, dynamic environment with a supportive and dedicated team.

Great Benefits:
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Salary: £26,754per annum

• Generous Holiday Allowance over the statutory minimum
• Generous Pension scheme over the statutory minimum for employer contribution.
• Annual team away day
• Free counselling Service
• Internal Social Club

This role is more than just a job; it’s a chance to be part of something bigger – to support families as they navigate life’s challenges and help them create a future filled with hope and opportunity. Join us, and let’s make a real impact together!
Apply now to become a vital part of the E C Roberts Centre – where every action counts and every day offers the chance to change lives.
This role involves regulated activity. To be considered, candidates must meet all eligibility, application, and qualification requirements as stipulated by the regulatory authority. Additionally, applicants are required to complete an enhanced Disclosure and Barring Service (DBS) check in accordance with Safer Recruitment practices.
The Roberts Centre is committed to equal opportunities and welcomes applications from all sections of the community.
Apply now to view the full role description

Key Responsibilities:

• Welcome and support families as they transition into their temporary homes, helping them feel safe and secure.
• Work closely with individuals and families to assess their needs and provide guidance on important areas such as finances, home management, and parenting.
• Develop personalised action plans for each family, helping them to access essential services and resources.
• Regularly review and celebrate the progress of families as they work towards stability and independence.
• Ensure that records are maintained with care and professionalism, in accordance with our high standards and GDPR guidelines.
• Be a dedicated advocate for the safeguarding and well-being of children, ensuring compliance with safeguarding policies.
• Conduct property observations to ensure safe and suitable living conditions for families, coordinating repairs and renewals as needed.
• Help service users understand and adhere to their housing agreements, empowering them to manage their responsibilities

Why This Role is Special:

• Make a Difference: Be part of a team that is directly improving the lives of families and children in your community.
• Personal Growth: Develop your skills and career in a role that offers ongoing training and meaningful work.
• Team Support: Work in a caring, dynamic environment with a supportive and dedicated team