Kitchen Sales Planner

at  IKEA

Job ID: 259310
Date posted: 20/09/2024
Are you curious about life at home and co-creating wonderful every day with our customers? Then we have the job for you.
IKEA Cardiff is looking for a passionate and creative Kitchen Planner to join our dynamic Sales Team.
This is a part-time role working 30 hours a week.
While previous kitchen planning experience is desirable, it is not essential. If you have a keen eye for design, a sales or retail background, and a love for helping customers create their dream kitchens, we want to hear from you.

• You will pro-actively interact with customers and provide excellent one-to-one customer service for a sustained period of time during the appointments.
• Kitchen planning and designing for up to two hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer.
• Support with responding to customer emails, and securing payments both in-store and remotely.
• Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations.
• Support the kitchen co-worker team with opening and closing routines and general housekeeping.
• You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings.
• You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer.