Kitchen Supervisor

at  Kitopi

Kitopi is the region’s leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.
Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region.
Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.
With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland.
The Kitchen Admin Supervisor is either a current Assistant or Junior Assistant, preferably with food quality and cost control background. His / her primary role is to ensure stock quality, accuracy, and efficiency is kept to the highest standard. Additionally, Kitchen Admin Supervisor will perform set of control tasks supporting the Kitchen Manager in maintaining operational standards. Her/his work schedule needs to support timely placement of requisitions and presence during receiving of most critical deliveries (Central Kitchen, Warehouse). For that reason, it is recommended for Kitchen Admin Supervisor to work morning or mid-shift.

• Places requisitions in ERP using demand planning tool, PAR levels and stock on hand
• Is responsible for checking stock on hand quality and quantity prior to placing requisitions
• Is present during receiving of deliveries from CK, WH and other suppliers. Checks quality, accuracy and quantity
• Immediately escalates any issues resulting from faulty receiving (quality, quantity, delay in delivery)
• Generates variance reports, communicates shortages with various sources
• Escalates repetitive issues to Area Manager for resolution
• Follows up on additional orders. Coordinates emergency shipments when necessary
• Enters GRNs (Goods receiving notes) in ERP
• Is expert in every SOP related to receiving, ordering, inventory management. Monitors team’s adherence to those SOPs
• Provides guidance to managers and CDPs to comply with those standards during her/his absence