Knowledge and Information Management (KIM) Manager

at  Care Quality Commission

Grade A: £52,737 (National Framework) or £58,409 (London Framework – if you are London office based or homebased and live within the boundary of the M25)
There is also an additional homeworking allowance of £581 per annum for those working from home
Contracted Hours: Full time 37 hours per week. We may also be able to offer part time hours or a variety of flexible working patterns.
Contract Type: Fixed Term (24 Months)
Location: We can offer homeworking, office-based working or talk to us about flexible working.
Closing Date: 20th February 2025 at 11.59pm

ARE YOU COMMITTED TO HELPING US REGULATE HEALTH AND SOCIAL CARE WITHIN ENGLAND?

Here at CQC our colleagues are all working towards our core purpose and are motivated by the knowledge that what we do makes a difference to so many people. CQC helps ensure the people in our communities receive safe, effective, compassionate, high-quality care and we work with service providers to achieve this.
Technology is key to the delivery of CQC’s core purpose. Our Technology team does what matters most by providing high quality, customer centric technology solutions and services to CQC colleagues, providers and the public through modern, agile and innovative technology. Technology makes a difference; it speeds processes up, enables more efficient communication and ways of working, enables colleagues to make decisions which translate into better regulation of services.
By taking your next career step with us you will become part of a team that designs, builds and maintains the organisations digital infrastructure all while giving you the opportunity to build an enviable career in an organisation that values equity, diversity and inclusion, learning and development and supports colleagues to be the best they can be.
We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in our Technology journey. If you would like to make a positive impact to health and social care within England, then read on.

WHAT YOU WILL BRING…

With excellent understanding of legislation and guidance relevant to records management and information issues, you will deliver the highest standards of information governance across the organisation.

The ideal candidate for this role will;

• Be educated to degree level or equivalent qualification, or able to demonstrate appropriate work-based experience.
• Have experience delivering Knowledge and Information Management within a government environment.
• Have a proven track record of successfully leading, managing, and coaching a team in the delivery of IT service provision, with a real focus on customer benefit. Be able to think and act strategically to develop practical, innovative, and creative solutions to complex strategic issues.
• Be able to think and act strategically to develop practical, innovative, and creative solutions to complex strategic issues.

• Have highly effective presentational skills, underpinned by a strong understanding of IT/desktop solutions, including the development and testing cycles, and with a proven ability to make technical/legislative language understandable.

  Knowledge and Information Management (KIM) Manager Job Description
  For an informal discussion or further information on the role, please contact Adam Ibbotson, Deputy Director of IT Security & Service Management at adam.ibbotson@cqc.org.uk .

WHY THIS COULD BE A GREAT ROLE FOR YOU…

This is a brilliant opportunity for a Knowledge and Information Management (KIM) Manager to join our developing Technology Team.
As the Knowledge and Information Management Manager, you will deliver the highest standards of information governance across the organisation ensuring that information CQC collects, holds or processes is managed and protected in line with appropriate legislation and good practice.

In this role you will get involved with:

• Developing the organisation’s Information Governance strategy.
• Keeping abreast of legislative changes which may impact the organisation.
• Developing and embedding best practice Information Management policies and procedures.
• Maintain appropriate information asset register and retention and disposal schedules for physical and digital content.
• Provide advice and guidance to the organisation about information handling, information lifecycle management, the interpretation of policy and information management issues.
• Ensuring information management processes are kept up-to-date and reviewed regularly to ensure they’re fit for purpose under the latest KIM guidelines.
• Support information asset and risk owners in carrying out their responsibilities.
• Support and collaborate with Legal and Inquiry teams on Public Inquiries and Legal Issues

We’re offering a unique and highly rewarding opportunity to enhance your experience and professional portfolio in a leading regulatory body, where your knowledge and dedication will ultimately help to improve the health outcomes of millions of people across the UK.

The ideal candidate for this role will;

• Be educated to degree level or equivalent qualification, or able to demonstrate appropriate work-based experience.
• Have experience delivering Knowledge and Information Management within a government environment.
• Have a proven track record of successfully leading, managing, and coaching a team in the delivery of IT service provision, with a real focus on customer benefit. Be able to think and act strategically to develop practical, innovative, and creative solutions to complex strategic issues.
• Be able to think and act strategically to develop practical, innovative, and creative solutions to complex strategic issues.
• Have highly effective presentational skills, underpinned by a strong understanding of IT/desktop solutions, including the development and testing cycles, and with a proven ability to make technical/legislative language understandable