KYC Analyst
at BlazeSoft
Remote, British Columbia, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 08 Nov, 2024 | Not Specified | 10 Aug, 2024 | 4 year(s) or above | Analytical Skills,Fraud Analysis,Documentation,English,Customer Service,Kyc,Communication Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
This is a remote position.
Job Description *Remote Position @ Philippines (including but not limited to):
As a KYC Analyst, you will play a crucial role in ensuring the integrity and security of our platform. Your responsibilities will include:
- Reviewing customer applications to verify the submission of all necessary information.
- Proactively contacting customers to follow up on any missing information or incomplete applications.
- Requesting additional information from customers when required, in order to determine eligibility or complete an application.
- Conducting thorough customer risk assessments by meticulously reviewing account documentation and identifying potential risks associated with individual customers.
- Collaborating closely with other members of the compliance team to develop and implement effective strategies for ensuring compliance.
- Undertaking any other duties as assigned by the management.
- Adhering strictly to departmental policies and procedures to maintain a high level of integrity and security.
REQUIREMENTS:
To be successful in this role, you should meet the following criteria:
- Demonstrated high level of proficiency in both written and spoken English.
- At least 2 years of experience in Customer Service with KYC Background, preferably in an online gaming environment.
- Exceptional attention to detail to ensure accurate assessment and documentation of customer information.
- Strong analytical skills, enabling you to identify and assess potential risks effectively.
- Excellent communication skills, allowing you to interact with customers and team members in a professional and helpful manner.
Department Name
KYC Team
Industry
Customer Service
Required Skills
kyc
fraud analysis
+1
Work Experience
4-5 years
Responsibilities:
As a KYC Analyst, you will play a crucial role in ensuring the integrity and security of our platform. Your responsibilities will include:
- Reviewing customer applications to verify the submission of all necessary information.
- Proactively contacting customers to follow up on any missing information or incomplete applications.
- Requesting additional information from customers when required, in order to determine eligibility or complete an application.
- Conducting thorough customer risk assessments by meticulously reviewing account documentation and identifying potential risks associated with individual customers.
- Collaborating closely with other members of the compliance team to develop and implement effective strategies for ensuring compliance.
- Undertaking any other duties as assigned by the management.
- Adhering strictly to departmental policies and procedures to maintain a high level of integrity and security
To be successful in this role, you should meet the following criteria:
- Demonstrated high level of proficiency in both written and spoken English.
- At least 2 years of experience in Customer Service with KYC Background, preferably in an online gaming environment.
- Exceptional attention to detail to ensure accurate assessment and documentation of customer information.
- Strong analytical skills, enabling you to identify and assess potential risks effectively.
- Excellent communication skills, allowing you to interact with customers and team members in a professional and helpful manner
REQUIREMENT SUMMARY
Min:4.0Max:5.0 year(s)
Outsourcing/Offshoring
Banking / Insurance
Customer Service
Graduate
Proficient
1
Remote, Canada