KYC SME/Trainer - Associate

at  Morgan Stanley

KYC SME/Trainer - Associate
Job Number:

3255424
POSTING DATE: Jul 26, 2024
PRIMARY LOCATION: Europe, Middle East, Africa-United Kingdom-United Kingdom-Glasgow
EDUCATION LEVEL: Refer to Position Description
JOB: Other
EMPLOYMENT TYPE: Full Time
JOB LEVEL: Associate

DESCRIPTION

KYC SME/Trainer – Associate
We’re seeking someone to join our team as a KYC SME/Trainer in Client Onboarding and Reference Data Services to develop and deliver training to new joiners and existing members of the KYC Execution Teams as part of the change process.
In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position level position within the Core Services function.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
At Morgan Stanley Glasgow, we support the Firm’s global Operations, Technology, Finance, Corporate, and Institutional Securities divisions. The Glasgow office, known for its excellence in process, client service & leadership, has led us to win numerous innovation and people awards. Morgan Stanley has been rooted in the Glasgow community since 2000, steadily contributing to the development of a vibrant local financial services and fintech industry. Everyone is encouraged to chart their own meaningful career and achieve goals with the support of our best-in-class training and development opportunities.
Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

• Serve as a subject matter expert within the KYC function, working with line teams to develop process and system related training for new joiners and existing members of the KYC Execution Team
• Act as key problem solver for area or expertise, applying detailed knowledge to address unique or novel situations, recognise risks and draw out key issues
• Working with the line teams to manage process changes including coordinating with stakeholders and highlighting risks and/or projects, proposing and implementing improvements/changes
• Assisting the team in roll out of Change Training following a process, system, or regulatory update
• Act as a key point of contact for queries related to training delivered
• Responsible for proactively managing the training repository updates
• Manage accreditation including maintenance of accreditation tracker globally
• Contribute to projects including but not limited to drafting procedures, assisting with file reviews for internal and external audits and taking part in working groups for large scale change within the KYC space

QUALIFICATIONS

What you’ll bring to the role:

• Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels
• Comprehensive knowledge and understanding of KYC concepts and operational/compliance policies and procedures of their team
• Ability to operate independently across the majority of day-to-day responsibilities
• Culture carrier across Operations, embracing the Firm’s core values and acting as a role model
• Experience of completing KYC for a broad range of customer types including public and private companies, funds, partnerships, trusts and individuals from a maker or checker perspective
• A clear communicator with experience in delivering presentations or communications (written or verbal)

• Experience of providing new joiner training or buddying

• At least 4 years’ relevant experience would generally be expected to find the skills required for this role
  What you can expect from Morgan Stanley:
  We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries.
  At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity
  We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
  Equal opportunities statement:
  Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
  Flexible work statement:
  Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

What you’ll do in the role:

• Serve as a subject matter expert within the KYC function, working with line teams to develop process and system related training for new joiners and existing members of the KYC Execution Team
• Act as key problem solver for area or expertise, applying detailed knowledge to address unique or novel situations, recognise risks and draw out key issues
• Working with the line teams to manage process changes including coordinating with stakeholders and highlighting risks and/or projects, proposing and implementing improvements/changes
• Assisting the team in roll out of Change Training following a process, system, or regulatory update
• Act as a key point of contact for queries related to training delivered
• Responsible for proactively managing the training repository updates
• Manage accreditation including maintenance of accreditation tracker globally
• Contribute to projects including but not limited to drafting procedures, assisting with file reviews for internal and external audits and taking part in working groups for large scale change within the KYC spac

What you’ll bring to the role:

• Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels
• Comprehensive knowledge and understanding of KYC concepts and operational/compliance policies and procedures of their team
• Ability to operate independently across the majority of day-to-day responsibilities
• Culture carrier across Operations, embracing the Firm’s core values and acting as a role model
• Experience of completing KYC for a broad range of customer types including public and private companies, funds, partnerships, trusts and individuals from a maker or checker perspective
• A clear communicator with experience in delivering presentations or communications (written or verbal)
• Experience of providing new joiner training or buddying