L2 DevOps Engineer

at  Bank of America

JOB DESCRIPTION:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

JOB DESCRIPTION:

Bank of America is seeking a highly motivated L2 DevOps engineer to join our Global Information Security team. Candidate should be comfortable working with development teams to identify potential issues in both development and production environments. This person will join an agile service team focused on daily production service delivery and application deployment, taking a key role in infrastructure planning, engineering, environment design and management for commercial and custom software applications.

You will be an individual contributor responsible for researching, implementing, and supporting complex IT engineering tasks as a part of an agile Engineering Services team. Your tasks will include:

• Collecting information to analyze and evaluate existing or proposed systems.
• Research, plan, install, configure, maintain, troubleshoot, and upgrade operating systems, applications, hardware and software interfaces.
• Apply an understanding of network fundamentals and security best practices with the ability to understand how the infrastructure communicates as a low level and how the system functions at a high level.
• Must have a troubleshooting/problem solving mindset.

REQUIRED SKILLS

• Experience in supporting infrastructure in a large enterprise environment
• Production engineering/operations experience (minimum 5-7 years)
• Strong experience as a Linux Systems Admin/Engineer with the ability to troubleshoot and perform root-cause analysis
• Familiarity with MS-SQL, Oracle and how to perform basic queries if needed.
• Good understanding of Change and Incident Management processes
• Understanding of Agile projects, roles, and development support
• Be able to run and bring to completion multiple competing projects.
• Detail oriented work ethic.
• Aptitude to independently learn new technologies
• Understanding and ability to use Monitoring tools
• Strong written & verbal skills combined with a passion for collaboration and teamwork.
• Customer-centric mindset with a focus on delivering solutions that meet business needs.

DESIRED SKILLS

• A strong understanding and experience with containerization technologies like OpenShift or Docker.
• A good understanding of Windows servers and Web based applications using IIS.
• Strong scripting skills for automation with Visual Basic, Perl, python or PowerShell and BASH in a DevOps environment
• Experience with patching of servers and hosted applications.
• Good understanding of various protocols such as http/https/tcp/smtp/snmp/dns
• Hands on experience using CI/CD tools including Jenkins, Ansible, Subversion, Git, JIRA and Confluence is a major plus
• Understanding of encryption technologies using HSM, open SSL etc.
• Good understanding of centralized logging tools like Splunk is a plus.
  This job will be open and accepting applications for a minimum of seven days from the date it was posted.

• Collecting information to analyze and evaluate existing or proposed systems.
• Research, plan, install, configure, maintain, troubleshoot, and upgrade operating systems, applications, hardware and software interfaces.
• Apply an understanding of network fundamentals and security best practices with the ability to understand how the infrastructure communicates as a low level and how the system functions at a high level.
• Must have a troubleshooting/problem solving mindset