Lab Inventory Site Specialist II

at  Thermo Fisher Scientific

JOB DESCRIPTION

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and therapies or growing efficiency in their laboratories, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.

WHAT WILL YOU DO?

• Follow procedures as outlined by Best Practices, SOP’s & work instructions. Take direction from Site Supervisor/Manager (and Senior Lead) regarding daily duties.
• Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.
• Listens to customer concerns, diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times
• Positively represent Unity Lab Services at all times throughout customer locations.

JOB-SPECIFIC DUTIES MAY INCLUDE:

• Perform inventory management and stockroom duties such as on-site Sr. Site Specialist. Replenishment ordering, disbursements, receiving, stock rotation, cycle counts, detrashing, inventory systems management, and other functions according to service level requirements.
• Perform order entry, order expediting, customer service call resolution, return goods authorization, and processing of backorders.
• Create and maintain site work instructions and SOPs, cross-train in all services to provide coverage for colleagues.
• May perform a portfolio of other services including: material handling, shipping/receiving, equipment preventative maintenance, glass-wash & autoclave operations.