Lab IT Support Engineer
at Capgemini
Charlotte, North Carolina, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Jan, 2025 | Not Specified | 01 Nov, 2024 | 2 year(s) or above | Communication Skills,Software | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION:
Are you seeking an unparalleled opportunity to demonstrate your engineering abilities in an extraordinary organization? Look no further! Capgemini is in search of a highly motivated individual with outstanding work behaviors to join our team as a Lab IT Support Engineer. As an industry leader, we strive for excellence and are dedicated to delivering outstanding service to our clients.
REQUIRED SKILLS
- 2 to 5 years of experience in Lab IT end-user support within the Pharma or Biotech industries or equivalent work experience and applicable certifications
- Experience with Lab instruments and lab instrument PCs
- Strong communication skills
- Install and upgrade software
- Support first line of troubleshooting
Responsibilities:
- Perform user administration tasks, including crafting user accounts and ensuring their validity.
- Incident resolution (troubleshooting, physical checks of instruments, network issues, and licenses)
- Coordinate with vendors and interact with network teams to facilitate the installation of lab instruments
- Write and update SOPs
- Provide periodic reviews and maintenance support to instrument owners, including ensuring maintenance plans are followed and supporting firmware updates
REQUIREMENT SUMMARY
Min:2.0Max:5.0 year(s)
Information Technology/IT
IT Software - Other
IT
Graduate
Proficient
1
Charlotte, NC, USA
