Lab Office Assistant

at  Waters Edge Dermatology

SUMMARY/OBJECTIVE

The Lab Office Assistant performs clerical tasks as an office assistant of a routine but varied nature in conjunction with heavy and proficient data entry, and some routine laboratory assistant procedures.

Essential Functions

• Adheres to the Water’s Edge Mission Statement, Credo and Service Goals and Values providing exceptional customer service at all times.
• Transcription of pathology details and entering of final reports.
• Answers telephones, routes callers and takes messages all in a courteous manner.
• Interacts with Physicians’ Offices in a professional and courteous manner resolving any issues regarding Pathology requisition forms.
• Tracks and orders inventory and gross room supplies as needed. Ships and receives packages.
• Performs computer entry, receives, logs in and handles specimens in a responsible manner.
• Assists in specimen accessioning when available and needed.
• Works well in a team environment to accomplish common tasks in a collegial manner demonstrating
• Appropriate and professional communication and behavior toward patients and customers.

REQUIRED EDUCATION AND EXPERIENCE

High School Diploma or equivalent, previous office experience (laboratory or medical office preferred)
Additional Eligibility Qualifications
Must be able to work well independently but ask for help when needed.
Must have an understanding of lab protocol and procedures.
Must have the ability to use applicable technology and systems.
Other Duties As Assigned
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice

• Adheres to the Water’s Edge Mission Statement, Credo and Service Goals and Values providing exceptional customer service at all times.
• Transcription of pathology details and entering of final reports.
• Answers telephones, routes callers and takes messages all in a courteous manner.
• Interacts with Physicians’ Offices in a professional and courteous manner resolving any issues regarding Pathology requisition forms.
• Tracks and orders inventory and gross room supplies as needed. Ships and receives packages.
• Performs computer entry, receives, logs in and handles specimens in a responsible manner.
• Assists in specimen accessioning when available and needed.
• Works well in a team environment to accomplish common tasks in a collegial manner demonstrating
• Appropriate and professional communication and behavior toward patients and customers