Labor Relations Consultant

at  US AMRJones Lang LaSalle Americas Inc

LABOR RELATIONS CONSULTANT

The Labor Relations Consultant will assess and help resolve unionized employee issues while providing recommendations to mitigate risk to the firm. This role will focus on serving as a strategic liaison between JLL management and union representatives, addressing all matters affecting JLL’s unionized workforce.
The Labor Relations Consultant will actively promote collaboration and aid all business lines and HR Centers of Excellence supporting the AMR region. Additionally, they will play a key role in enhancing the LR Center of Excellence (COE) function by actively contributing to the creation of labor training programs, tools, templates, processes, reference materials, and other projects. This position reports directly to the Director of Labor Relations.

Key Responsibilities:

• Functions as a collaborative coach, providing guidance and support to LR colleagues while serving as a reliable escalation point in the Director’s absence.
• Prepares for and leads CBA negotiations and discussions.
• Serves as point of contact for outside counsel for arbitrations, litigation, and audits.
• Provides strategic counsel to senior executives, HR Business Partners, and HR leadership on complex, high-risk matters, collaborating with legal when necessary.
• Identifies and resolves high-risk and complex union matters through recommended actions and oversight.
• Investigates labor relations issues and advises on the coordination of appropriate responses to satisfactory resolution; serves as a representative at hearings, grievances, and meetings regarding labor relations matters.
• Manages complaint investigations; conducts interviews and gathers evidence; and prepares analytical reports with investigative findings where appropriate. Recommends disciplinary actions and oversees disciplinary process, ensuring compliance with CBAs, company policies, and applicable laws.
• Conducts training sessions on labor relations and employment law related matters, including discipline, policies, mandated work rules, EEO, ADA, FMLA, Title VII, and collective bargaining agreements.
• Analyzes case trends to recommend LR and business strategies, addressing systemic issues through proactive coaching and training.
• Collaborates on evaluating and refining internal policies and processes to enhance operational efficiency.
• Assists the Director in the creation, administration and implementation of the organization’s labor relations strategies, initiatives, and programs (as needed).
• Occasional travel may be required.

• Functions as a collaborative coach, providing guidance and support to LR colleagues while serving as a reliable escalation point in the Director’s absence.
• Prepares for and leads CBA negotiations and discussions.
• Serves as point of contact for outside counsel for arbitrations, litigation, and audits.
• Provides strategic counsel to senior executives, HR Business Partners, and HR leadership on complex, high-risk matters, collaborating with legal when necessary.
• Identifies and resolves high-risk and complex union matters through recommended actions and oversight.
• Investigates labor relations issues and advises on the coordination of appropriate responses to satisfactory resolution; serves as a representative at hearings, grievances, and meetings regarding labor relations matters.
• Manages complaint investigations; conducts interviews and gathers evidence; and prepares analytical reports with investigative findings where appropriate. Recommends disciplinary actions and oversees disciplinary process, ensuring compliance with CBAs, company policies, and applicable laws.
• Conducts training sessions on labor relations and employment law related matters, including discipline, policies, mandated work rules, EEO, ADA, FMLA, Title VII, and collective bargaining agreements.
• Analyzes case trends to recommend LR and business strategies, addressing systemic issues through proactive coaching and training.
• Collaborates on evaluating and refining internal policies and processes to enhance operational efficiency.
• Assists the Director in the creation, administration and implementation of the organization’s labor relations strategies, initiatives, and programs (as needed).
• Occasional travel may be required