Labour Relations/Employee Relations Manager

at  Hard Rock International USA Inc

Overview:
Under the direction of the Vice President of Human Resources, the Human Resources Manager – Employee & Labour Relations (HRM E&LR) is responsible for managing and overseeing strategic guidance relating to Human Resources with a strong focus on Labour & Employee Relations. This role also provides human resources consultation and support to property departments to define and execute HR strategies that enable the accomplishment of business objectives and provides change management leadership as needed.
The HR Manager Employee & Labour Relations will also have the direct reports of the Employee Relations & Labour Relations Specialist and Benefits Specialist roles. This position is also an integral member of the property’s Human Resources team, working closely with fellow Human Resources professionals in support of the property’s Human Resources’ goals. Additionally, this role collaborates with global Support Services teams to ensure alignment with brand standards, strategic objectives and innovative initiatives.
Responsibilities:

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Minimum 7 to 10 years of progressive and leadership experience within Human Resources with a specialization in Employee and Labour Relations, collective bargaining and Health & Safety.
• Minimum 5 years of experience as an HR business partner/Labour Relations with a proven track record of success in a fast-paced environment
• At least 5 years in a leadership role, with demonstrated ability to set strategic vision and lead teams through periods of rapid growth
• A Bachelor’s degree in a related field or an equivalent combination of education and/or related experience required.
• CHRP designation preferred.
• Occupational Health and Safety, Part One & Part Two Certification.
• Maintain sensitive information in accordance with our policies and the Code of Ethics.
• Must be able to obtain a Cat 1 license with the Alcohol and Gaming Commission of Ontario (AGCO).

ADDITIONAL REQUIREMENTS

• Previous hospitality, hotel or casino experience highly preferred, particularly in human resources.
• Ability to travel (10-15%) and work flexible schedules, including nights, weekends and holidays is required.
• Fluency in English: additional languages (French) preferred.

SKILLS

• Must be proficient in Microsoft Office, i.e., Excel, PowerPoint, Word, and Outlook
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to work flexible schedules, including nights, weekends and holidays as required.
• Ability to be punctual and meet deadlines.
• Ability to function independently in a multi-task environment, as well as a part of a team.
• Ability to deliver a service level which creates an atmosphere that makes our internal and external guests want to return, giving each guest a positive, memorable experience.
• Ability to present an image of excitement, enthusiasm and outgoing personality, while being able to present a professional appearance and demeanor.
• Ability to develop and deliver programs which create a service level of excellence for all levels of management and Team Members.
• Ability to link training to the organization’s strategic goals.
• Ability to exercise sound judgment on an independent basis.
• Ability to maintain strict confidentiality.
• Must possess excellent attention to detail and be extremely organized.
• Interact with management and Team Members of all departments, embodying and encouraging a positive work attitude and assessing and assisting with Human Resources needs across all departments.
• Other assignments as directed.

Please refer the Job description for details